This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Volkswagenh of America has not been supportive or helpful in resolving these complaints nor have the Volkswagen technicians been able to diagnosis the true problem; they just fix the problem "symptoms". no safety defect listed.
My lights, wipers and heat wouldn't work, discovered it was the ignition switch. Contacted VW, and dealer, they want to charge me too much to fix it. I know 3 other people with Jettas that had the same problem. Obviously VW is installing defective ignitions. My emergency brake wasn't releasing, took it to dealer and they informed me that I had a torn brake cable boot that was allowing moisture to get in and freeze my cable. The 2 yr/24,000 mile warranty was expired. My check engine light started going on and off, when I took it to the dealer, it took them 3 times to figure out it's the rear oxygen sensor. This is the first brand new car I have ever purchased and I have had more things wrong with it than I ever had with previously owned vehicles.
A D V E R T I S E M E N T S
- Fulton, NY, USA