This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Late in April, 2013 I installed a passenger side control arm on a 1998 VW Jetta tdi. The control arm was purchased from autozone ( their part # 520-782) as an assembly with the ball joint installed. The car ran fine for about 2 weeks. Then while driving it began pulling to the right. On examination, 2 of the 3 bolts which hold the ball joint on the control arm were missing, and the third was easily removed by finger. When it was installed all 3 were in place. The one bolt remaining did not have any locking compound, nor did it have a mechanical locking device, such as a lock washer or lock nut. I installed 3 hardened bolts with locking compound, and the car has been fine for the past 5 days. If the third bolt had fallen out, the vehicle would have been impossible to control, and the probable result would have been a crash.
I purchased a used 1998 Volkswagen Jetta glx several years ago. Within a year of purchase, the front driver side window failed to opperate properly. I had the regulator replaced. A year later the front passenger window failed. That regulator was replaced. A year later the front driver side failed again. Before I could get it fixed, the rear diver side window failed as well. Both regulators are being replaced. The total cost of these repairs will be over $2000. I find it appalling that the same problem can occur multiple times in the same vehicle. I have learned that this is a common problem for VW vehicles and yet nothing is being done to correct it - be it a design flaw, manufacturing problem, etc. Failed regulators are both a safety and security problem. I hope that NHTSA takes these complaints seriously and investigates the problem.
The power windows on my 1998 VW Jetta III failed. I've experienced this occasion 4 times since I've had my car. Currently both passenger and driver side windows are not functioning. The powers windows would not roll up or down. I have not had them repaired since its a very expensive rapair. I've searched the internet and it seems that a lot of 1998 volkswagon Jetta owners experience the same problems I have. I brought my car to the volkswagon dealer and they said that this was a common problem with the type of car I have.
- Hayward, CA, USA
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- Fargo, ND, USA