This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Volkswagen Jetta. While driving approximately 15 mph the vehicle hit a pot hole and sustained a flat tire. The contact pulled over to the side of the road to replace the tire with the spare and the jack broke. The dealer was contacted and referred the contact to the manufacturer. The manufacturer stated that the jack was not covered under warranty and it would be the contacts responsibility to replace it. The jack was not repaired. The approximate failure mileage was 47,000.
- Oakland, CA, USA
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- Oakland, CA, USA