This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A 1997 Volkswagen Jetta GT, equipped with frontal airbags was in a collision due to the use of aftermarket parts, which included after market ball joints not supplied from the dealer, this part failed after 12.7km on the highway traveling at 110km/H 65mph, the car steering was very shaky when entering a slight turn on the highway, the front right ball joint had fractured in the hub knuckle and had caused the wheel to collapse, the steering was no longer working because the tires where not on the ground, the car was resting on the rad support and front axle of the car, braking also failed due to the majority of the braking force being on the front wheels that were not making contact with the ground. The car then struck a guard rail 3 times before coming to a complete rest, airbags did not deploy as there was no need due to the angle in which the car struck the rail. Safety belts worked and cars mechanical operation (besides front suspension, and body damage) was still fine. Wheel bearings, brake pads and rotors were all replaced a week previous to crash. Beware non-Volkswagen parts.
A D V E R T I S E M E N T S
- Canda, CA, USA