This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Replaced ignition coil for the third time in as many years!! electric water pump replaced. Eater core exploded a couple months later while I was on the highway at 65 mph with my child in the car! couldn't see anything as car filled with antifreeze cloud. Belt driven water pump went a week later. Entire power steering rack needed to be replaced. Window regulator needed to be replaced twice. Door handle broke twice!.
The consumer's 1997 Volkswagen Jetta gls had multiple component failures. *** there was an engine coolant leak, the A/C did not function properly, the windshield was broken, the body had rust damage, the drivers side power window made noise, there was excessive rust to the muffler, excessive worn tires, engine and transmission sensors.
Air conditioner stopped working. Engine wouldn't hold freon. Dealer found a leak in evaporator, and admitted that it was a defective part. Consumer responsiblity for coverage.
- Long Beach, CA, USA
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- Jewett City, CT, USA