This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at various speeds vehicle will totally shut down, causing loss of control. Dealer has attempted to fix defect 4 times, but defect keeps reoccurring.
During extreme periods of cold temperatures for more then 24 hours moisture tends to build up in the engine causing tan creamy foamy build up on the inside of the valve cover, on the dipsick and in the oil pan. This could cause an owner to believe that they have a blown head gasket or valve cover. Left a message that I might have a blown head gasket for gene langan service department on a Saturday. To this day 1/3/98 they still have not returned my phone call. After leaving a message, I did call back and speak with a salesman who told me to have my car towed to glastonbury. My father in law is a mechanic and he knew of the problem wih moisture in the engine and properly drained the oil and flushed the engine ridding it of any excess moisture. If I waited for the dealer to call me, I ould have a blown head gasket driving around with the crap in Y engine or I would have one hell of a rental bill. Also if my car needed to be towed gene langan should have towed it seeing that VW has a 10 year 100,000 mile power train warranty and I only had 50880 miles!
Both right side window assemblies failed. Manufacture refused to do anything about these failures. Only question asked by manufactures representative was how much money had I spent on previous dealer maintenance. When informed that I had not had them perform the 30,000 mile checkup he told me since I had not spent money with his dealerships he wouldn't even conside spending any money on me. I had not had the dealer perform the 30,000 mile check because I had the engine set to specifications both prior to and after the 30,000 mile mark because the engine failure light had made it necessary to have emergency maintenance performed at those times. I could see no reason to have the 30,000 mile check done additionally. I had checked the vehicle visually for the balance of the 30,000 mile items myself. And yes I am qualifed to check the other items with the exception of the engine.
- Cincinnati, OH, USA
Search CarComplaints.com for these popular complaint phrases...
Dealer had to replace the engine due to loud noise coming from the engine and knocking noise. Also, motor burned in the window and the window would'nt go down or come up, and the consumer had to take the vehicle back to the dealer.
When vehicle is at a stop light the vehicle cuts off. Sometimes the vehicle will not turn back on. Took vehicle to dealer several times, and they said that they had fixed the problem. But owner knows that this was incorrect information because the vehicle is still cutting off.
Driver's door drops when opened, problem with sheet metal inside door, told by dealer metal is not correct size to carry weight of door; drops 1/4 inch, rattles inside while driving; also, engine intermittently hesitates at all speeds.
A D V E R T I S E M E N T S
- Columbia, SC, USA