Locks broken on both sides.

- Countryside , IL, USA

Front drivers side door lock cylinder came out with key! dealer replaced, as well as replacing passenger side door lock. I was charged labor and parts. Approx $110. Complained to VW of America (customer service) told that locks to their knownledge not a known problem! car out of warrenty and they could not make any $ arrangement with me. I have reviewed NHTSA records for 95-6 Jettas. Sum total of at least 15 other people have had door lock cylinder problems. Luckily I did not get locked out of car somewhere far from home! however I was not able to lock the car either against theft! VW should at least fix an item such as this no charge lock cyclinders should not come out, when you lock or unlock your car! the lock cylinder mechanisms are failing under normal usage. Thank you for attetion to this matter.

- Clinton Corners, NY, USA

The driver's side cylinder lock has come completely out of th door. The trunk lock is unworkable and just floats around when trying to utilize it. Dealer has stated there have been no other problems reported.

- Southampton, PA, USA

Driver's side door lock fell out. Vehicle could not be locked when this happened. Dealer has been contacted.

- New Brunswick, NJ, USA

Consumer has owned two 1995 Jetta models that have experienced door lock failures, the lock assembly has completely come out of the door handle, resulting in door opening while driving 65 mph on one occasion. Mjs

- Lookout Mountain, GA, USA

Door lock cylinder is faulty, causing driver's side door to stick and not open. Driver has to enter car from passenger's side. Dealer has seen vehicle, and repaired door lock cylinder 4 times, and still no solution.

- Ann Arbor, MI, USA

Went to lock the doors and the lock came out with the key.

- Cary, NC, USA

Door lock froze, not opening w/key. Windows rolled down & then making clicking noises when trying to roll window back up. Needed to pull window up by hand. Air conditioner makes noise when turned on. Windshield cracked due to stress. Received recall for nood latch, but unable to get replacement parts. Paint is cracking. Radio goes out. VW says that there is a factory defect, but have not helped repair these problems.

- Overland Park, KS, USA

Frozen outer locks would not spin, causing link between lock tumbler and servomotor used to raise/lower lock buttons & engage security system to fail. Failures occured in both locks preventing owner from gaining entrance to car. Dealer had no parts - and offered no help. Retro-kit takes 1-4 weeks to arrive. This leaves Jetta with no way to lock it.

- Springfield, VA, USA

Driver's side door lock came out.

- Rahway, NJ, USA

Lock cylnders fell out of both the passenger's and driver's side doors, leaving consumer with no way to get into the vehicle. Dealer has been contacted.

- Farmington, CT, USA

Three door locks have failed.

- Scottsdale, AZ, USA

The drivers door lock has failed 4 times 10/4/96 repair cost $57 31K miles 3/24/97 0.00 40K miles covered under part warranty 9/19/97 $200 50K miles 10/15/98 not repaired yet. 70K miles I telephoned VW requesting they cover the cost of repair. VW refused to let me know if other Jettas have experienced the same problems. I would like to know if a hidden warranty exists.

- Nyack, NY, USA

When locked the door lock cylinder came out of the car. The incident occurred two times on both sides of the car, consumer tried to put the locks back, and the key stuck in the lock. Dealer contacted and problem still exists.

- Raliegh, NC, USA

Driver's door lock cylinder came out of the door handle and stuck on the key upon unlocking.

- Thousand Oaks, CA, USA

The door wil not lock and stay closed. The dealer has been notified.

- Afton, NY, USA

First driver side door locked then passenger side door locked making it impossible to enter vehicle.

- Baltimore, MD, USA

Door locks on both passenger's and driver's side have failed when the key turned in the cylinder, making the door impossible to unlock from the outside. The metal part of the cylinder which come sinto contact with locking mechanism inside the door is made of very soft aluminum, which can bend/break off very easily.

- Towson, MD, USA

The driver's door locks up when it is cold outside. Dealer attempted to fix the door but the vehicle is still having the same problem.

- Putnam, CT, USA

Driver's door assembly latch mechanism is broken, door won't shut, previous door would fly open while driving, owner ties up door, not fixed.

- Hampton, NH, USA