This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car's turtle light was on, and the car started moving slowly with instructions to part the car immediately. I brought the car to the service on 10/18/2024, and they could not diagnose it after 3 hours. I returned the vehicle on 10/21/2024 with the same complaint, and the car has been at the dealership service since then. VW instructed the service to replace one battery module, which did not solve the problem. Now, the service is waiting on different back-ordered parts, and there is no timeline for the arrival of the parts, nor are they sure this is the resolution.
- Jericho, VT, USA
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- Jericho, VT, USA