The contact owns a 2023 Volkswagen ID.4. The contact stated that the vehicle was purchased brand new with a defective windshield. The contact stated that the windshield was wavy and distorted the view of the roadway while driving. The vehicle was taken to the dealer, where the windshield was replaced on two occasions; however, the failure persisted because the replacement parts were also defective. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that all the manufactured windshields were identical, and no assistance was provided. The failure mileage was approximately 10.

- Tucson, AZ, USA

The contact owns a 2023 Volkswagen ID.4. The contact stated that after driving and parking the vehicle in the garage overnight, the following day the contact became aware that the front windshield was cracked from the driver-??s to the passenger-??s side. The vehicle was taken to the local dealer, where it was determined that the windshield was possibly impacted by a pebble. The vehicle was not repaired. The mechanic informed the contact that the windshield was on backorder however, the vehicle was drivable. The vehicle was taken to a glass repair facility and the contact was informed that the replacement windshield was not available. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 4,994.

- New Brunswick, NJ, USA