The contact owns a 2023 Volkswagen ID.4. The contact stated that after driving and parking the vehicle in the garage overnight, the following day the contact became aware that the front windshield was cracked from the driver-??s to the passenger-??s side. The vehicle was taken to the local dealer, where it was determined that the windshield was possibly impacted by a pebble. The vehicle was not repaired. The mechanic informed the contact that the windshield was on backorder however, the vehicle was drivable. The vehicle was taken to a glass repair facility and the contact was informed that the replacement windshield was not available. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 4,994.

- New Brunswick, NJ, USA