10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
4,302 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2021 Volkswagen ID.4 electrical problems

electrical problem

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2021 Volkswagen ID.4 Owner Comments (Page 7 of 7)

« Read the previous 20 complaints

problem #10

Oct 132021

ID.4

  • miles

A D V E R T I S E M E N T S

In October, 11 weeks ago, while parallel parking, which I do everyday for work, I reversed back into an empty spot, toggled into Drive to straighten out my car and my car accelerated and hit the car parked in front of me. I kept stomping on the break pedal but it was stiff, I couldn't press it down at all. The break pedal was as if the car was turned off. Even though it has been 11 weeks ago, I will not drive the car because VW has not fixed the problem and I do not feel safe. The body repair has been done. The car remains at the dealership where I bought it and is available for inspection. I could of hit many children because I was parking at an Elementary school when this unintended acceleration coupled with no brakes happened. It is VW's first ever ALL ELECTRIC car and the ID4's have NEVER had a software update. VW says, no technicians or trained mechanics, software would have to be done at dealer and could take all day, no software to download using Wi-Fi, may need bigger battery and no parts available. VW corporate fly out to inspect the car and run reports but they refuse to give me a copy and so does the dealership. VW is taking no responsibility and said the brake peddle was never applied, only the accelerator. I never put my foot on or near the accelerator because I was only inching forward to straighten my wheels out. When the car was put into drive it does not need any gas to move only a few inches forward. My insurance representative tried to run a report but he said there was no information at all on the recorder. He said I shouldn't have towed my car back to the dealer because information may have been erased. There were no warnings or assist to stop the car. This has not just happened to me but to many others as well. I can send documentation for that if you need

- Huntington Beach, CA, USA

problem #9

Dec 272021

ID.4

  • miles
The car displays warnings such as "travel assist unavailable, " "electrical system not working properly, " "drive system error" and "please service vehicle. The warnings appear upon startup after entering the car, or when attempting to shift from park to drive, park to reverse, or reverse to drive. The warnings leave the car in "park" and it cannot be moved. When they appear, the driver must exit the car and leave it stationary in the parking lot or busy street where the errors occurred for up to 30 minutes before the car's electrical and drive systems will reset. After reset, the car may or may not have recovered and become drivable, requiring at times multiple attempts before car can be moved. Having to leave the car in a parking lot is a nuisance. Having to leave the car in the middle of a street is hazardous.

- Miami, FL, USA

problem #8

Dec 142021

ID.4

  • miles
I bought a new ID4 from VW, it is 2 weeks old. Multiple times it has shown multiple error messages such as "Electrical system not working" then stops in the middle of the road. I am unable to change the drive from neutral or move the car, sometimes pushing the start button several times finally turns it off. There have been three incidents so far with less than 20 miles on the car. There are dozens of repots of others with the same issue, with only 10-20k ID4s sold, this is a high number of faulty vehicles. See https://www.reddit.com/r/VWiD4Owners/comments/pd0jdf/electrical_system_not_working_correctly/ https://www.vwidtalk.com/threads/my-turn-for-electrical-system-failure-now-fixed.3693/ etc

- Redwood City, CA, USA

problem #7

Nov 102021

ID.4

  • miles

A D V E R T I S E M E N T S

Pulling into a parking space, using reiterative braking (B Mode). When applying brakes, car bolted and could not be controlled. It jumped a curb and drove straight toward a building. Brakes would not respond. Steering would not respond. I managed to steer the car avoiding the building but taking down a bench and ripping up the turf in front of the building. Car made a complete u-turn before coming to a stop. At that point, all electrical systems shut down, including the outside mirrors--they retracted. There was damage to exterior of the car-- a torn side molding and scratches and minor dents from bushes and the bench that was destroyed. The infotainment completely shut down. when I finally was able to restart the car, the systems came back on slowly, one at time. The car was towed by VW Roadside Assistance to a collision center for body repairs. It will be towed to the dealership after body repairs to diagnose the problem. I did not want to drive the car, not knowing if it is safe to drive. I had to file an insurance claim for the damage to the car and to the property that was damaged in the process. No other cars were damaged.

- Scottsdale, AZ, USA

problem #6

Sep 282021

ID.4

  • miles
On 9/28, I purchased my vehicle from Fairfax Volkswagen. On that date, I noticed the error message on the display, but the salesman said it was nothing to worry about. That following week, I noticed several vehicles flashing their lights at me. Later that evening, I discovered the left headlight day running lamp was not functional, and the high beam would not turn off. In addition, I notice the right headlight was not functioning properly as well. The following day, I took the vehicle to be inspected at Ourisman Volkswagen of Waldorf Maryland. I was informed the left and right headlight would need to be replaced on the vehicle due to some form of electrical malfunction.

- Indian Head, MD, USA

problem #5

Sep 192021

ID.4

  • miles
The ID.4 (brand new - 5 days old) shutdown in the middle of a busy street in Altamonte Springs, FL (suburb of Orlando). There was a -??Electrical system not working correctly. Please service vehicle" warning so I began to pull off to the left turning lane. Then 12V battery errors started flashing and 5 seconds later the entire car shut down in the middle of the road. I was unable to restart it for 10-15minutes. I was able to drive 300 feet to a parking lot after. Will be taking the ID.4 to the dealership tomorrow morning (9/20/2021) assuming it doesn't shut down during the drive.

- Altamonte Springs, FL, USA

problem #4

Jul 082021

ID.4

  • miles

A D V E R T I S E M E N T S

The vehicle went into complete shutdown, it was unable to be placed into Drive or Reverse and vehicle was completely immobile. Various warnings appeared on the instrument cluster. After letting the vehicle sit it was returned to the dealer, where they experienced the same issues, but eventually replaced various electrical components and re-booted/re-programmed the systems. Approximately 11 days after receiving the vehicle back from repair the same thing occurred, additionally the automatic hold feature, to prevent rolling in neutral, failed and the car rolled backwards in my driveway about 4 feet before I was able to apply the footbrake. Several warning signals said the vehicle should not be driven, the vehicle is now back at the dealer again.

- Fairfield, OH, USA

problem #3

Jul 092021

ID.4

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" Rear window defrost grid How was your safety or the safety of others put at risk? Potential electrical fire Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed by Galpin VW and Santa Monica Vw dealers and the manufacturer. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes the vehicle has been inspected by Galpin VW Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" The defrost grid shows signs of "visual variance" according to manufacturer.

- Sherman Oaks, CA, USA

problem #2

Jul 252021

ID.4

  • miles
While pulling out of a parking garage at low speed, the car shut down/stopped/lost all power. Also, a second event occurred while backing into a charging station, the car shut down/stopped/lost all power.

- Phoenix, AZ, USA

problem #1

May 192021

ID.4

  • miles
The infotainment panel sporadically shuts off. This has happened four times in the two months I-??ve owned the car. Safety features like the backup camera, proximity sensors, and safety feature controls are not accessible.

- Columbia, MD, USA

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