The contact owns a 2019 Volkswagen Golf Sportwagen. The contact stated while driving 55 MPH, the vehicle lost motive power and stalled. The vehicle restarted after 15 minutes but then stalled again. While driving 45 MPH on three other occasions, the vehicle stalled. The check starting system message was displayed. The contact called the local dealer and was informed that the part to repair the vehicle was not available. The contact called another local dealer, Volkswagen Lee-??s Summit (2225 NE Independence Ave., Lee's Summit, MO 64064) and was informed that the parts were not available. The manufacturer was contacted but the contact was awaiting a call back. The contact stated that the failure was related to NHTS Campaign Number: 23V604000 (Electrical System). The failure mileage was approximately 61,000.

- Platte City, MO, USA

The vehicle suddenly shut off while going 60 mph on the highway, and a 'Check Starter System' message appeared before a message that indicated that I need to stop the vehicle appeared. Vehicle was able to restart and the same issue occurred again less than 1 mile down the road. My safety was at risk due to the loss of power, that on another road or a highway on ramp, could have caused a collision due to the loss of speed I experienced. There were no prior warnings until the loss of power. The manufacturer service center was unable to replicate the issue or make any corrective action.

- East Lansing, MI, USA

The motor completely shuts off unexpectedly while the car is in motion. Sometimes there will be a loss pf engine power and a 'stuttering' and jerking just before the stall occurs, but not always. At faster speeds there is a hard thump and sudden deceleration. My car has stalled 14 times while in motion at speeds from 20 mph to 60 mph since I started counting (there have been more stalls than this). The car also now stalls at stop lights, stop signs, or simply while idling in neutral (I have video of the motor shutting off). The issue first appeared at about 310 miles on the odometer on 19 August 2019. The car now has only 372 miles on it. All stalls have occurred while car was being driven in a straight line, on both local roads and a state route highway. The check engine light does not come on when these stalls occur. There have been three near-accidents since the problem occurred. Car was purchased 29 July 2019, vehicle had 122 miles on it from delivery from a Pennsylvania dealer to my dealer in Maryland.

- Odenton, MD, USA