The contact owns a 2017 Volkswagen Golf Sportwagen. The contact stated while driving 15 MPH, the coolant pressure warning light illuminated. The contact veered to the side of the road. The contact stated that upon inspecting the vehicle, she noticed that the coolant level was below normal. The contact refilled the coolant reservoir and continued driving; however, the failure reoccurred. The vehicle was taken to a local Pep Boys, where it was diagnosed that the head gasket was blown. An unknown dealer was notified of the failure and an appointment was scheduled for the vehicle to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair would not be covered under warranty. The failure mileage was approximately 32,000.

- Iselin, NJ, USA

The contact owns a 2017 Volkswagen Golf Sportwagen. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a certified mechanic who diagnosed that fuel was getting into the evap charcoal canister. The vehicle was repaired; however, the failure persisted. The contact stated that the vehicle almost stalled. The vehicle was taken back to the mechanic who informed the contact that the failure was related to NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling). The vehicle was towed to the dealer who stated that the check valve inside the tank had failed due to a faulty evap system. The vehicle had been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 115,000.

- Middletown, CA, USA