When stationary, driver's front door handle sticks or jams, making entry or exit difficult at times. We have had this repaired at the dealership before, but is apparently reoccurring. This hinders entry & exit and could very well make quick entry or exit more problematic in urgent or emergency situations. One such urgent situation is trying to get into or out of our vehicle when parked along a busy city street before traffic arrives. I don't know what specific part is involved, outside that the door handle appears to be the issue. This appears to happen in any weather.

- Coos Bay, OR, USA

Leaking sunroof - Volkswagen will not warranty. Purchased my vehicle 2 year ago as a brand new vehicle. This VW Golf sportwagen was part of the diesel emission recall and I purchased it after they released the vehicles as a brand new vehicle. Less than 200 miles on the vehicle. Had a headliner stain from water leakage. Vehicle sat in a lot for 2 years unmoved near trees which likely caused the leak. Dealership replaced headliner. 1 year later I noticed a large stain in the back near rear hatch. Researched issue and may with same MK7 body having same issues. Took back to a dealer and they said leak was due to "outside influence". VW of America told me they will not warranty headliner due to outside circumstances. I do not park under trees and the "outside influence" is faulty drain lines and damages occurred at the dealership. VW will not warranty leak. Vehicle has been in a dealer 4 times since May 2017 for the same issue with no resolve other than " we can not duplicate the issue" while there is obviously a leak! I feel completely stabbed in the back by VW and can not believe this has not been a recall with so many people having the same issue, and VW buying back alltracks for the same problem (same MK7 body) very disappointed in spending so much money on a broken vehicle.. love the car, do not love water inside my car.

- Suffolk, VA, USA

March 10, 2019 beginning on 12/08/2016, my VW has been to service for a leaking sunroof 4 times (the car was less than 3.5 years old!). the water has filled the spare tire/subwoofer well full, dripped through the lighting and electrical switches of the roof, drained into the dash and shifter as well as my lap while driving. And it presents so much moisture in the car the windows will not defog with the A/C on. VW maintenance departments always blame me for debris clogging the roof drains. I've since been informed of two tsbs on this roof addressing the flawed engineering. All the dealerships have done is cleared my drain hoses and on the 4th return, presented a $1,600 bill for removing and replacing my drains. I refused the repair and have duct taped my roof to prevent further water damage until this matter is formally resolved. VW customer care has refused to pay for this service claiming it is a maintenance issue. Given where I live, the California central valley, during the first three years of owning this vehicle, we rarely had rain. Approximately every 8 months the car has been taken to a VW dealership to address the leaking roof.

- Davis, CA, USA

The contact owns a 2015 Volkswagen Golf sportwagen. While driving unknown speeds, the rear driver and passenger doors opened without warning. The vehicle was taken to vic bailey Volkswagen (2671 redville rd, spartanburg, SC 29301). The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was 22,836.

- Woodruff, SC, USA