This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
These issues are related to unintentional use of controls on the steering wheel while driving. Pressing the blue -??R-?? button on the left-side of the steering wheel initiates an immediate change in the Driving Mode. Driving Mode includes settings to the engine, transmission, suspension, steering, driver displays and dynamic safety systems. There is an orange warning panel in the Owner's Manual stating that this feature is active when driving. The -??R-?? button is covered by my hand when holding the steering wheel in the 9 o-??clock position. I often engage this function by mistake while driving due to the flawed ergonomic design of the steering wheel. There is a similar issue with the -??View-?? buttons on the other side of the steering wheel.
- Milpitas, CA, USA
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- Milpitas, CA, USA