If the guide sleeves are incorrectly welded, in the event of a crash, the rear seat head restraints may have reduced stability, increasing the risk of injury.

Seats — Mid/Rear Assembly

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen e-Golf and Golf R vehicles, and Audi A3 Sedan and RS3 vehicles. The rear seat frame head restraint guide sleeves may be incorrectly welded to the seat frame.

Actions

Volkswagen and Audi will notify their owners, and dealers will inspect the guide sleeves for incorrect welds, replacing the rear seat frame, as necessary, free of charge. The recall began December 28, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 72H8 (VW) and 72H9(Audi).

Documents (15)

• Defect Notice 573 Report
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc) - Date: December 19, 2018 Repair Available – Safety Recall 72H9 / Rear Seat Head Restraint Guide Welds
• Manufacturer Notices(to Dealers,etc) - Date: December 19, 2018 Repair Available – Safety Recall 72H8 / Rear Seat Head Restraint Guide Welds
• Recall Quarterly Report #1, 2018-4
• ISSUED Owner Notification Letter(Part 577) - 72H9 Audi Customer Letter
• ISSUED Owner Notification Letter(Part 577) - 72H9 Audi Customer Letter PRI
• ISSUED Owner Notification Letter(Part 577) - 72H8_VW_Customer_Letter_PRI
• ISSUED Owner Notification Letter(Part 577) - 72H8 VW Customer Letter
• Manufacturer Notices(to Dealers,etc) - Date: November 29, 2018 Advance Notice – Safety Recall 72H9 / Rear Seat Head Restraint Guide Welds
• Manufacturer Notices(to Dealers,etc) - Date: November 29, 2018 Advance Notice – Safety Recall 72H8 / Rear Seat Head Restraint Guide Welds
• Recall Quarterly Report #2, 2019-1
• Recall Quarterly Report #5, 2019-4
• Recall Quarterly Report #3, 2019-2
• Recall Quarterly Report #4, 2019-3

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