Technical Bulletin
(Car-Net Unresponsive -
Verizon Telematics Service Interruptions and Outages):
This document informs how to service potiential Interruptions and Outages.
When beginning diagnosis for customer concerns related to functionality of the Car-Net system, it is important to understand that the symptom(s) may not be related to any problem with the vehicle itself. If there are any problems with the AT&T 3G service and/or a service interruption or outage with the Verizon Telematics system, one or more Car-Net functions may be inoperative.
