TSB Document:

Affected Component: EQUIPMENT

Summary
Update to MIB2 information to include 2015 and 2017 model year. On cars with a single USB port, the Apple authentication chip is in the USB port. On cars with 2 USB ports (one front and one rear), the authentication chip is in the USB hub. CarPlay will not work from a rear USB port. For static connection issues with no faults, no cable issues and no debris in the phoneÂ’s cable port, swapping the USB port or hub with a known good part should be the first step in diagnosis.

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Date Published
JUN 30, 2017
NHTSA TSB #
10155797
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