This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sunroof leaks into cabin causing headliner stains and water damage to headliner. VW is not taking care of the issue properly and I have been without my car for 29 days now.
Hello. I purchased a new VW Golf alltrack SE from open road VW manhattan on 2/3/2020. The next day, I started noticing rattling noises from the driver side headliner when car is in motion over bumps and corning around soft shoulders. The dealership noticed the sound and attempted to repair the issue on 2/17/2020 with lubrication. The car was returned to me and unfortunately the rattling sounds persists.
Vehicle was delivered brand new with a leaking panoramic sunroof. The dealership attempted to repair it by grinding down bad welds, replacing the sunroof assembly and headliner to no avail. Vehicle was bought back by Volkswagen usa. This is a widespread problem with these vehicles and Volkswagen needs to come up with a fix that's free to owners regardless of warranty being active, in other words an official recall, until then do not get stuck with one of these cars.
- Huson, MT, USA
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- La Vergne, TN, USA