7.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
7,474 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Volkswagen Golf Alltrack fuel system problems

fuel system problem

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2017 Volkswagen Golf Alltrack Owner Comments

problem #3

Aug 082018

Golf Alltrack

  • 11,000 miles

A D V E R T I S E M E N T S

This is the second recorded instance of this issue. A similar incident occurred on July 27. While driving about 45mph on an incline the vehicle engine suddenly increased to 3000rpm and the accelerator pedal stopped responding. Had to apply brakes and pull over to side of the road. Once vehicle reached 0mph it idled and the accelerator pedal began functioning normally again. Took the VW dealer service center the next day. Once again they could find no problem codes. Service center tried to return vehicle again but we persisred. Mechanic offered to test drive for a few days to see if he could recreate the issue but it did not reoccur. Contacted VW corporate and region case manager informed us that their technical team would work with the service center. After about a week they still continue to claim they can find no problem with vehicle to repair.

- Silver Spring, MD, USA

problem #2

Jul 272018

Golf Alltrack

  • 11,000 miles
Traveling along a slightly hilly road at 35mph when the engine suddenly spiked to 3000rpm and the car's accelerator pedal stopped functioning. Had to apply brakes and pull to the side. Once car reached 0mph it idled and the accelerator pedal began functioning again. Took to VW dealer service center next day. They reported that they could find no problem codes. They changed oil, roatated tires and returned the car. Problem was not resolved and reoccured on August 8.

- Silver Spring, MD, USA

problem #1

Aug 252017

Golf Alltrack

  • 422 miles
Vehicle is a 2017 VW Golf alltrack S with a 6-speed manual transmission; less than 2 weeks old with ~400 miles on odometer and a little over 1/4 tank of 87-octane gasoline. Issue occurred at approximately 10pm on August 25th, 2017. Vehicle was accelerating away from a red light at a highway intersection crossing on a slight downhill grade. Manual transmission was shifted from 1st into 2nd gear during acceleration, and the vehicle promptly lost engine power, power steering and brakes near the middle of the intersection. My wife coasted the vehicle across the intersection and was able to move it to the side of the road with the help of passing motorists who were kind enough to stop and help. The "engine" light and "epc" light were both illuminated on the dash. During the 45 minute wait for a tow truck, multiple attempts were made to restart the vehicle. The engine would turn over and sometimes "catch", but would not start or idle. Headlights, blinkers, wipers, etc. Remained functional throughout the ordeal. Vehicle was towed to the VW dealership and remains there for diagnostics. There is no identification of a cause for this issue at the moment. It is worth noting that this issue is a major safety concern for my family and motorists around us: A new vehicle suddenly and unexpectedly loosing power and all control features is entirely unacceptable, and could very easily lead to a serious accident.

- Duluth, MN, USA

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