This is the second time since November 2022 that our clock spring has failed. While it's broken the driver has no airbag, horn, or usability of controls on steering wheel. This is a huge saftey concern especially driving in winter conditions.

- Quechee, VT, USA

Passenger window (front) and locks not working. Suddenly stopped working on my low mileage car. The wire harness had to be replaced. Similar recall for the VW Atlas that would also effect the airbag because of corroded wire contacts. Brought to VW dealer and they determined (after 2 weeks) the wire harness had to be replaced. Not functioning doors and locks and possible airbags are a huge safety issue.

- Fair Lawn, NJ, USA

Bought the car from autonation in October 2021 and had condensation wet dog smell. Car was garaged until 4/2022 at which time I noticed headliner stains and water coming into wheel well, called dealer was advised to check drain tubes. I cannot. More rain more issues. Care warning lights all came on including airbag. Car has 38150 miles. VW refusing to cover under recall. Wants me to file insurance claim. Dealer did not acknowledge mold headliner issues until I called back after picking up the car. PANORAMIC SUNROOF LEAKS. HEADLINER I AND CARPET IS BADLY STAINED WITH VISIBLE MOLD GROWTH. PILLAR STAINING AS WELL. WATER LEAKS FROM DOME LIGHT AND SUNROOF CONTROL BUTTONS. WATER ALSO LEAKS INTO FOOT WELL. TAKEN TO TWO DIFFERENT DEALERSHIP WHO HAVE SAID THAT IT IS LIKELY THE SUNROOF DRAINS ARE BLOCKED BY DEBRIS AND REPAIR WOULD NOT BE COVERED BY WARRANTY. THERE IS NO WAY FOR THE CONSUMER TO ACCESS THE SUNROOF DRAINS TO KEEP THEM CLEAR, PARTICULARLY THE REAR DRAINS, WHICH ENTAILS DISMANTLING PART OF THE CAR. THIS IS A KNOWN ISSUE WITH MANY REPORTED COMPLAINTS BY OWNERS WITH A TECHNICAL SERVICE BULLETIN BEING ISSUED. PLEASE ENCOURAGE AN INVESTIGATION

- League City , TX, USA

The moon roof has been leaking water this is the second time the radio back up camera navigation system have not been working there's water that came all in through the front by the windshield the two pillars and now it's happening in the back it was parked in my driveway

- Springboro, OH, USA

On or about 6.13.2019, my 2017 VW Golf alltrack SE leaked water through the light in the roof, behind the visor (driver's side) while stationary. Each time the headliner was stained, water sat in the light and it leaked all over my lap. As of 6.11.2020, it is still leaking. This appears to be a known issue and a class action suit is pending. VW claims this is a repair defect, not a manufacture defect and only offers to cover 75% of a $12K repair on a vehicle that has 34K miles, been mostly garage kept or covered and all maintenance completed only at VW dealerships. I have filed several complaints with VW. They state that since vehicle is outside of 3 year warranty (3yr/36K mi), they are offering goodwill. I do not feel it is fair or right to have to spend even $1 to repair a known structural defect related to the spot welds and sunroof, which were likely the cause of each and every leak that the car has experienced. Additionally, the car likes to suddenly attempt to activate the collision warnings for no reason - after further research, this is a known issue as well, possibly related to water damage. VW of America refuses to take any action beyond their offer of 75% coverage of costs as goodwill on a car that wasn't built right to begin with and frankly, is a risk to the safety of my two children, 4 & 2, as a spot weld in the sunroof is surely a sign that it's likely not the only structural defect or failure of the vehicle. This is my 4th VW and clearly will be my last.

- Simsbury, CT, USA

I was backing out of my driveway and I felt some sort of stringy-like metallic resistance as I turned my steering wheel (similar to a rubberband held taut and being plucked). Approximately 5 minutes later, an airbag and a transmission warning appeared and my horn and all buttons on my steering wheel stopped working. I was at 50,0170+ miles when this occurred. My vehicle is not under recall, even though 400,000 + other vws had the same recall...

- Newark, DE, USA

Purchased a used 2017 VW alltrack April 2 years ago. Presently has ~30K miles. Christmas day this year, 4 warning lights appeared lit-up in the console-air-bag, tire pressure, ABS and traction control. Took it to the dealership where it was purchased, and advised that water-intrusion occurred due to blocked sun-roof drains [which are not immediately accessible. Advised that it was not considered standard maintenance and an expensive repair. Also repaired were corroded wiring connectors and corroded wires! dealer advised that once corrected 'it shouldn't be a problem again' which we don't trust or believe. Research indicates that this is a well-known and well-documented problem. We are very frustrated and concerned this problem will be continuously occurring. Rust never sleeps

- Oakland, CA, USA

This car has a well known panoramic sunroof leak that causes excess water to enter interior of vehicle and soak both front and rear electronics. My vehicle has this problem caused by recent heavy rains. Car is used to Transport children and am worried about mold about front air bags being water damaged.

- San Diego, CA, USA

Panoramic sunroof leaks after 40+ days and counting of repair at VW dealership under warranty. Dealer can't seem to find root cause or not capable of finding multiple problems, or maybe do not want to find root cause. Water leaks into car after rain/snow limits visibility on windshield, electrical problems arise from speakers, door locks and power windows not functioning properly. Location of sunroof leak is also next to side airbags and electrical connections probably causing premature deterioration.

- Chevy Chase, MD, USA

My panoramic sunroof has had an issue with water intrusion. December of 2017 I took the car into VW of pohanka, marylan. They replaced the headliner, drainage tubes, and smoothed out the welds to try and fix the problem. I noticed that the leak is back with water stains on the A-pillar and overhead. The problem is we do not know where the water had leaked into. We are afraid that the water intrusion may cause more problems down the road and do not want any electrical issues due to the water leak. Our main concern is the deployment of the airbags located on the B-pillar and the possible health issues of mold and rust. The problem persists during the rain season.

- Davidsonville, MD, USA

The vehicle was stationary. Following rain, water leaked into the car from the panoramic roof at the A-, B-, and C-pillars and rear hatch on both the driver and passenger sides of the car. Water dripped from the dash onto the front foot wells. Water entering the pillars could come into contact with pillar-mounted airbags and with electrical controls and systems mounted in the dash.

- Greenville, SC, USA