9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Volkswagen Golf suspension problems

suspension problem

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2018 Volkswagen Golf Owner Comments

problem #2

Jan 072024

Golf

  • miles

A D V E R T I S E M E N T S

I was coming back from work and was driving on the highway at around 80 mph. All of a sudden, literally out of nowhere, the car started shaking violently, and the steering wheel was shaking super fast violently (vibrating) and was very heavy and hard to move. Also, the D started flashing. I was struggling to control the car. I noticed that the Abs light, steering light, suspension light for DCC, and a whole bunch of other lights except the engine light. The car was in custom mode. Sport steering and sport Suspension, Normal for powertrain. All windows and sunroof were fully open, and music was playing. When all this occurred, I could hear outside the car something that sounded like metal tinging or metal contact. idk. This was while the car was still moving. When I pulled over, all the lights went away. I turned off the car for a few minutes and turned it back on. The lights did not come back, and it drove like nothing ever happened. The car is currently at VW Dealership awaiting a response from VW helpline (VTA) as of 1/17/24. I have been doing research on this issue and I have found multiple VW GTI/R owners who are currently and/or have experienced this issue. A Golf R (Model year 2018) owner with about 19.5k miles said "The real problem was the electric power assist motor, the part that controls how heavy the steering is when you change modes. But it can't be serviced. So the whole thing has to be swapped. It needed the entire power steering rack assembly replaced". He took this to a VW dealership and was covered under warranty. I strongly believe VW needs to release a recall for this as it is very dangerous to happen while driving especially at highway speeds like it did to me and many others.

- Silver Spring, MD, USA

problem #1

Dec 262020

Golf

  • 500 miles
So what happen was ever since I got my 2018 Golf gti autobahn dsg, I've experienced issues with the transmission, it jerks when slowing down from 2nd gear to first and sometimes from 4th through 1st. I took in the car to the dealership and they said nothing was wrong I took it to them multiple times and they still said nothing is wrong however I have showed them proof that there is something wrong with the car, I have a scanner tool and it shows that I have multiple codes for transmission and other stuff as well. The car has 7600 miles which is basically brand new considering its 2yrs old. Also when reversing the transmission may disengage repeatedly, this happens mostly when reversing on an incline, however the incline is as little as 1.5-2%.the lane departure keep feature is dangerous, let me explain why. When driving on a road that doesn't have visible lines the system may jerk the steering wheel hard to one side depending on road conditions, if a driver doesn't have a good grip of the steering wheel, there is a high risk of a crash. The suspension in this car is amazing but when it was new, now it feels like the car has no stability and does not absorb bumps in the road.my 2013 Toyota corolla le does a better job at absorbing bumps than my 2018 gti with adaptive dampening. My car used to feel like a super expensive Mercedes-Benz or BMW when it came to suspension comfort but now its just not the same at all.so the other day this crazy driver slammed on his/hers brakes and the automatic braking system engaged which is good cause no accidents happened, however the car had a hard time accelerating after, it felt like the front brakes were still engaged, but after 1 long minute the car started moving again normally until you try to reverse and then it started jerking repeatedly while going in reverse.this car needs to be recalled especially the 6 speed dsg transmission

- Silver Spring, MD, USA

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