This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Volkswagen Golf. On several occasions, while driving, the vehicle accelerated without warning. The contact took the vehicle to suntrup Volkswagen (located at 6000 S lindbergh blvd, St louis, mo 63123, (314) 892-8200) four times, but they were unable to duplicate the failure. Diagnostics revealed a faulty valve, which was replaced. The vehicle was not repaired. The contact also stated that the vehicle would also accelerate while on an incline. The manufacturer was notified of the failure. The approximate failure mileage was 16,000. Consumer stated Volkswagen is under no obligation to honot their warranty as long as they maintain that my car is operating normally. 'parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- St Louis, MO, USA
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- St Louis, MO, USA