This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
-rear coil springs snapped -if coil completely falls out there will be no suspension, creating a greater chance of accident -yes confirmed by mavis discount tire -inspected by me and mavis discount tire -no warning
Front suspension creaking noise. Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface) due to I believe Coil Spring not formed correctly and rubs against the perch of the strut or other issues/manufacturer defects with the front suspension. See also technical bulletin for 2012-2019 Passat stating similar issues: https://static.nhtsa.gov/odi/tsbs/2019/MC-10155776-9999.pdf I had originally reported a creaking noise to the dealer service center while my vehicle was still under warranty. The dealer claimed it was not able to recreate the sound, which I believe to be a false statement as it is very easy to recreate as it occurs every time I pull into my driveway or go over a speed bump. I stated this at the time however I suspect they didn-??t want to replace under warranty or take ownership of the defect / recall. My vehicle is available for inspection upon request. I have not sought a second opinion from an independent service center yet. I believe this poses a safety concern for both myself and many others. It continues to creak because VW refuses to admit there is a problem. Please help, thank you!
A D V E R T I S E M E N T S
- Hudson, NY, USA