This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbag light came on, then all electrics to steering wheel failed, including the horn. Clock spring failed. Safety issue with no airbag and no horn. Known that VWs have a problem with clock spring failure. Should be a recall.
The contact owns a 2016 Volkswagen Golf. The contact received notification of the NHTSA Campaign Number: 22V543000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact mentioned that a recall notice was received confirming the remedy was available and to contact a local dealer however, the dealer informed that the part was not available for the recall remedy. The manufacturer was notified of the issue and confirmed that parts were unavailable. The contact had not experienced a failure. Parts distributions disconnect.
First, the airbag warning light came on, then followed by the horn not working and cruise control was lost. I also suspecting the power steering is also gone. This is related to the clock spring failure from my research online. This should have been recall because this is a safety hazard.
Takata recall. The contact owns a 2016 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 22V543000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Sunroof drain reinforcement steel has developed stress cracks. Which has let water leak inside vehicle, onto headliner and down A-pillars saturating front side curtain airbags making them defective. Vehicle can be stationary or operated, it will leak either way. Volkswagen refuses to address issue with airbags and leak saying there is not a safety issue so they wont cover repair which could cost greater than $2,500. Vehicle has also developed black mold between roof and headliner which is hazardous to breath. Technical bulletin #60-17-01(V601701) is the repair instructions for dealership only repair but does not include airbag replace or headliner replacement. I addressed issue with Volkswagen multiple times which they deny any safety issues.
The left rear wheel speed sensor malfunctioned resulting in false warnings of air bag, stabilization control, ABS system, and tire pressure failures. A replacement part is on back order and/or unavailable. This will result in disregard of any of the above warnings in the future even if they are genuine. This problem occurs randomly at any speed.
Despite a 2015 recall, 2016 Golfs are still being affected by faulty clock spring setups and a lack of some type of cover that is preventing debris from getting inside and breaking them. While driving the car, the airbag warning light went on. I then noticed that none of the control features on the steering wheel worked.. no cruise control, not horn, no system data, etc. Upon further investigation I discovered that the clock spring was the reason for the problem and that this has been an ongoing problem that VW has known about since 2011. Only after an investigation was VW forced into doing a recall in 2015. The problem obviously still exists since there are a number of continued complaints still being filed.
A D V E R T I S E M E N T S
- Hendersonville, NC, USA