This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle exhibits multiple electrical and systems faults related to the airbags, TMPS, ABS, etc, as similarly described in 07/26/2019 Volkswagen Technical Tip 97-1902TT. Vehicle interior and sunroof tray is wet in various places. These issues raise concerns as they relate to safety and drivability. Upon inspection, the plastic sunroof tray is apparently cracked in multiple places as described in 12/06/2016 Volkswagen TSB 2045403 (supersedes V601608 November 22, 2016) and referenced again in Volkswagen Update 60C7. According to dealership records, the sunroof tray was claimed repaired per Volkswagen Update 60C7. This does not seem to be true.
The left rear wheel speed sensor malfunctioned resulting in false warnings of air bag, stabilization control, ABS system, and tire pressure failures. A replacement part is on back order and/or unavailable. This will result in disregard of any of the above warnings in the future even if they are genuine. This problem occurs randomly at any speed.
Brake failure. The car was being driven around 20mph, when a 'brake: Fluid low see owner's manual' message came on. After seeing this message pressure was applied to the brake pedal and the pedal went to the floor. The pedal made a 'chattering noise' as it moved through the pedal stroke. The parking brake was used to stop the car. This was easily recreated in a parking lot and at the local dealer. The warning light came on each time the car was started after the initial incident, and when pressure was applied to the pedal, the pedal easily went to the floor making the same chattering noise. There were no symptoms before this incident. The brake system seemed to function as it should and had every other time the car was driven. I checked for brake fluid leaks at the master cylinder and at each of the four calipers, and did not find any leaked fluid. It appeared that there was still brake fluid in the brake fluid reservoir. Upon initial contact, the dealer said they had never seen this before. After their initial assessment by the dealer, they believed it was a master cylinder issue and the seal on the side of the brake booster had failed, and brake fluid leaked into the booster.
- Greensboro, NC, USA
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- Grantville, KS, USA