Technical Service Bulletins (TSBs) for the 2015 Golf are official communications between Volkswagen & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Technical Bulletin (Brake Disc Pulsation or Vibration issues): When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes For brake ... Read More »
Technical Bulletin (Squeaking Noises From Front Of Vehicle): Squeaking/creaking noise from front of vehicle while fully turning steering wheel. Read More »
Tech Tips: This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off ... Read More »
Tech Tips (2009-2015 Jetta, Eos, Rabbit, Golf, GTI, Passat, CC, and Tiguan Equipped with Electromechanical Power Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes It informs how to inspect brakes. Read More »
Direction not to remove the transmission oil cooler from an assembly and to install a new transmission oil cooler when replacing an assembly. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
This service xpress document give information on the various fluids a vehicle can hold, how to check the fluids and when the vehicle should be serviced for maintenance Read More »
Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes It informs how to inspect brakes. Read More »
Technical Bulletin on how to service Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Addressess Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Tech Tips: This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments Read More »
Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes For brake vibration or ... Read More »
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Recommend inspecting both front struts (including the protective sleeves / dust covers), for suspension blocks that might not have been completely removed during PDI. Remove any suspension blocks found and retest for concern. Read More »
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. Read More »
Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes It informs how to inspect brakes. Read More »
Technical Bulletin (Brake Disc Pulsation or Vibration issues): When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes For brake ... Read More »
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation completely. Read More »
Tech Tips (ABS/TPMS light is on due to wheel speed sensor fault as a result of the Front Wheel Bearing / Wheel Speed Sensor swapping issue): This document informs of the Damage caused from swapping the speed sensors left to right (or vice ... Read More »
Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation completely. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
To add model year 2016 and 2017 applicability and reminder about Programming Activation of Oil Pressure Regulation/Retraction on all models with 1.8L CPKA and CPRA engines after engine assembly, cylinder head or turbocharger replacement. Read More »
MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL MIL-ON P0299 MIL-ON ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
DIAGNOSTIC INFORMATION TO ASSIST IN CORRECT INSTALLATION OF THE ADBLUE PUMP. CASE DATA FROM THE FIELD DEMONSTRATED INCORRECT INSTALLATION OF THE SERVICE PART, RESULTING IN FURTHER CONCERNS. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE ... Read More »
Technical Bulletin (Washer Level Sensor issues): The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. Read More »
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Technical Bulletin (Ad Blue Leakage at Reductant Injector): Welding process issues of the reductant line connector to the supply line may cause Ad Blue leakage at the reductant injector. Read More »
Technical Bulletin (The camshaft adjuster control valve may stick causing camshaft position faults.): This document contains the fault codes needed to diagnose, and service the issue. Read More »
Tech Tips (No Crank, No Start After Cold Soak issues): Concern may be the result of a leaking vacuum check valve not holding residual pressure overnight. Read More »
Tech Tips (TDI, with engine codes CVCA, CRUA-Yellow Engine Oil Light coming ON): The document referfs to a new designed dipstick, and the need to maintain proper oil levels. Read More »
Technical Bulletin: The software was updated to diagnose the Deviation between the calculated and the actual soot mass of the particulate matter trap. Read More »
Technical Bulletin: This notice discusses how To avoid engine damage when working on the valvetrain. It also contains the trouble shooting codes for servicing the issue Read More »
Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. Read More »
UPDATE Technical Bulletin (BCM Software): This document informs that due to an over-sensitive diagnostic routine, the Body Control Module (BCM) may incorrectly detect a short circuit for one front turn signal and deactivate the flasher ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming UPDATE 97AX - BCM Software): Due to an over-sensitive diagnostic routine, the Body Control Module (BCM) may incorrectly detect a short circuit for one front turn signal and deactivate the ... Read More »
Technical Bulletin (Engine Oils Which Meet Volkswagen Oil Quality Standard): This document informs of a sample list of products generally available in the North American market that meet the Volkswagen Oil Quality ... Read More »
Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. Read More »
Technical Bulletin (Engine Oil Level): Technicians may find during PDI that the oil level is below the full mark, but still within the hash marks on the engine oil dip stick. Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Read More »
Technical Bulletin (Air Conditioning Does Not Cool and or Compressor is Noisy): The condition may be caused by a faulty A/C compressor regulator valve (N280). Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or ... Read More »
Tech Tips (Coolant Leak or Repeat Coolant Leak from the Water Pump Area): The document informs to inspect for issues, and why issues may happen. Read More »
Disconnect both O2 sensors (front and rear), start engine and let idle. Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ... Read More »
To adapt keys to a 2015 Golf or Golf GTI, it is necessary to complete the ?Adapt Immobilizer? test plan. This test plan can be found under the ODIS Special Functions Tab (figure 1) or by navigating to ?Immobilizer functions? under ?Elect. Read More »
Maintenance Information (Volkswagen Carefree Maintenance Program - Gasoline Engines Model Year 2015 and Newer): This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance ... Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
DIAGNOSTIC INFORMATION TO ASSIST IN CORRECT INSTALLATION OF THE ADBLUE PUMP. CASE DATA FROM THE FIELD DEMONSTRATED INCORRECT INSTALLATION OF THE SERVICE PART, RESULTING IN FURTHER CONCERNS. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
All Volkswagen engines are filled to a specific volume before leaving the factory. This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection. Read More »
Disconnect both O2 sensors (front and rear), start engine and let idle. Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Read More »
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation 3, 2. Read More »
This special notice is to inform dealers to return all part numbers listed in the document. Only superseded part numbers to be ordered going forward. Read More »
DIAGNOSTIC INFORMATION TO ASSIST IN CORRECT INSTALLATION OF THE ADBLUE PUMP. CASE DATA FROM THE FIELD DEMONSTRATED INCORRECT INSTALLATION OF THE SERVICE PART, RESULTING IN FURTHER CONCERNS. Read More »
Technical Bulletin: This document contains fault codes for matience on MIL ON, Exhaust Flap Faults. The new Generation III TDI engines have an exhaust flap that is welded into the exhaust pipe assembly. Read More »
This document contains the fault codes to trouble shoot MIL ON, Exhaust Flap Fault issues. The new Generation III TDI engines have an exhaust flap that is welded into the exhaust pipe assembly. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This Document informs dealers that 2.0L TDI Gen 1, Gen 2 and Gen 3 Customer Vehicles are no longer eligible for the Pre-existing MIL-On Condition. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
This document informs of Volkswagen AG and Audi AG received notice from the US Environmental Protection Agency, US Department of Justice and the California Air Resources Board of an investigation related to emissions compliance matters. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Technical Bulletin: This document refers to direction on DTC P2014 Intake Manifold Position Sensor -G336- Replacement, and its fault codes. Read More »
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Technical Bulletin (Ad Blue Leakage at Reductant Injector): Welding process issues of the reductant line connector to the supply line may cause Ad Blue leakage at the reductant injector. Read More »
Technical Bulletin: This document contains the fault codes to trouble shoot the Ad Blue Warning and or MIL ON - Ad Blue Leakage at Reductant Injector. Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
UPDATE Technical Bulletin (Fuel line issues): This update has been proactively released to prevent an audible fuel line resonance generated from the normal operation of the fuel delivery system perceived as a rattling noise under certain ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Fuel Line Noise issue): This UPDATE has been proactively released to prevent an audible fuel line resonance generated from the normal operation of the fuel delivery system, percieved as rattling noise ... Read More »
MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL MIL-ON P0299 MIL-ON ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE ... Read More »
UPDATE Technical Bulletin (Fuel line issues): This update has been proactively released to prevent an audible fuel line resonance generated from the normal operation of the fuel delivery system perceived as a rattling noise under certain ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Fuel Line Noise issue): This UPDATE has been proactively released to prevent an audible fuel line resonance generated from the normal operation of the fuel delivery system, percieved as rattling noise ... Read More »
Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves. Read More »
Technical Bulletin for Welding process issues of the reductant line connector to the supply line which may cause AdBlue leakage at the reductant injector. Read More »
This document informs dealers of a revision to the claim coding for the "Extended Emissions Warranty" Limited Warranty Extension for certain 2.0L TDI GEN 3 vehicles. Added clarification on totaled vehicles and loaners. Read More »
Technical Bulletin: The software was updated to diagnose the Deviation between the calculated and the actual soot mass of the particulate matter trap. Read More »
This communication contains important information and SAGA claim entry requirements for interim AdBlue refills under the Carefree Maintenance and VW Care Maintenance plans for Model Year 2015 and newer VW models with Diesel Engines. Read More »
Because Volkswagen supports the development and use of renewable fuels (such as biodiesel fuel blends), customers with certain 2009-2015 MY Volkswagen TDI? Clean Diesel Engine vehicles registered in the State of Minnesota only will ... Read More »
Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI? Clean Diesel Engine Vehicles Registered in the State of Minnesota Only (US Dealers Read More »
MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL MIL-ON P0299 MIL-ON ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE ... Read More »
Direction not to remove the transmission oil cooler from an assembly and to install a new transmission oil cooler when replacing an assembly. Read More »
Tech Tips (No Crank, No Start After Cold Soak issues): Concern may be the result of a leaking vacuum check valve not holding residual pressure overnight. Read More »
Tech Tips (2009-2015 Jetta, Eos, Rabbit, Golf, GTI, Passat, CC, and Tiguan Equipped with Electromechanical Power Steering ? G85 Location Identification Tip): Ths document informs of the location of the G85 steering sensor. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. Read More »
Discusses possible causes of customer concern Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels Read More »
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL MIL-ON P0299 MIL-ON ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM MIL-ON, FAULT P164B IN ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE ... Read More »
INFORMATIONAL PUBLICATION DISCRIBING THE MANUFACTURING USE OF RUST INHIBITORS AND ANTI SEIZE PRODUCTS DURING ASSEMBLY, AND HOW THE PRODUCT(S) "RUN OFF" MAY BE MISINTERPRETED AS AN ENGINE OIL OR AUTOMATIC TRANSMISSION OIL LEAK. Read More »
This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all) automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared ... Read More »
Warranty Information (Loaner/Rental Reimbursement Support for Transmission Oil Cooler (38B9) Recall): This communication contains important information regarding Loaner/Rental vehicle reimbursement support for VW customers affected by ... Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. Read More »
Updated diagnostic direction to address new concerns in regards to Apply CarPlay Connection on MIBII equipped vehicles. Update models and model year applicability. Read More »
Instruction on what to do should the diesel particulate filter (DPF) lamp illuminate in the instrument panel on stock, unsold or stored vehicles as a result of short run times. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS AND SUBSEQUENT DIAGNOSTIC DIRECTION. Read More »
Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): When beginning diagnosis for customer concerns related to functionality of the Car-Net system, it is important to understand that the ... Read More »
Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder. Repeat repairs must be carefully addressed to identify the root cause of the concern. Read More »
Technical Bulletin: High Pressure Fuel Pump Diagnosis. Completing the GFF high pressure pump function test is essential to diagnose proper pump operation and to avoid unnecessary replacements. Read More »
Technical Bulletin (Modular Infotainment System (MIB) Radio Switches to FM Station 87.7): The customer may complain that, intermittently, the FM radio station will have switched to the station 87.7 upon start up. Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
Technical Bulletin: This document contains the fault codes to trouble shoot the Ad Blue Warning and or MIL ON - Ad Blue Leakage at Reductant Injector. Read More »
Technical Bulletin: The software was updated to diagnose the Deviation between the calculated and the actual soot mass of the particulate matter trap. Read More »
Technical Bulletin (DTC P2014 Intake Manifold Position Sensor -G336- Replacement): Direction on proper part replacement when diagnosing fault code P2014 in the ECM Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Disconnect both O2 sensors (front and rear), start engine and let idle. Check MVB's 41/4 and 136/4 and verify have both changed from a 1 to a 0 (you may have to drive the car 4 miles to get them to reset to 0). Read More »
Tech Tips (No Mechatronic Communication DTC 01315): For communication faults set in various modules indicating loss of, or no communication with the mechatronic this document informs what is needed If you find that the barrel connector ... Read More »
For communication faults set in various modules indicating loss of, or no communication with the mechatronic, please inspect the barrel connector lock for proper installation. Read More »
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME VEHICLES EXPERIENCE A FAILURE OF A FALSE BULB WARNING AND UPDATED INFORMATION PROCEDURE HAS BEEN PROVIDED. MODEL 2015 GOLF, GTI. Read More »
UPDATE Technical Bulletin (BCM Software): This document informs that due to an over-sensitive diagnostic routine, the Body Control Module (BCM) may incorrectly detect a short circuit for one front turn signal and deactivate the flasher ... Read More »
Technical Bulletin (Electric Coolant Fans Continue to Run after Ignition is Switched OFF): This documentation informs it is considered normal operation for the electric coolant fans to continue to run for up to 15 minutes after the ... Read More »
Technical Bulletin (Car-Net Operating Control Unit (OCU/J949) Service Guidelines & General Information): For informational purposes this document informs of Software related fault codes Software operating characteristics Swapping of ... Read More »
UPDATE Technical Bulletin (TDI Battery Management Software): The battery can become discharged when the ECM "wakes-up" the CAN bus to do a diagnostic (~9 hours after vehicle shut-off). Read More »
UPDATE Technical Bulletin (TDI Battery Management Software): This update has been proactively released to prevent the battery from becoming discharged due to a unique set of circumstances during the CAN bus diagnostic phase, leading ... Read More »
Technical Bulletin (Air Conditioning Inoperative and or DTC B10A911 Present HVAC Fault Memory issues): This document informs of the following issues, and conditions that may be present ? Fault in HVAC control module, B10A911: ... Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
Tech Tips (Comfort Module (J393) or BCM (J519) Replacement): This document informs if a comfort or body control module is replaced during normal diagnosis, make sure the factory mode has been switched OFF. Read More »
Tech Tips (Immobilizer Key/Key Remote Adaptation Test Plan): To adapt keys to a 2015 Golf or Golf GTI, it is necessary to complete the "Adapt Immobilizer" test plan. Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
Technical Bulletin (High-voltage repairs on Hybrid and Electric vehicles): This document informs if a repair involving high-voltage components or battery needs to be performed on a Hybrid or Electric vehicle, a VTA ticket must be opened ... Read More »
UPDATE Technical Bulletin (TDI Battery Management Software): The battery can become discharged when the ECM "wakes-up" the CAN bus to do a diagnostic (~9 hours after vehicle shut-off). Read More »
UPDATE Technical Bulletin (TDI Battery Management Software): This update has been proactively released to prevent the battery from becoming discharged due to a unique set of circumstances during the CAN bus diagnostic phase, leading ... Read More »
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DRIVER SIDE POWER SEAT HARNESS WIRING CONNECTS TO VEHICLE WAS INCORRECTLY ROUTED, AT TIME OF PRODUCTION, AND INFORMATION PROCEDURES IS PROVIDED TO PREVENT DAMAGE TO WIRING HARNESS. Read More »
UPDATE Technical Bulletin (97AS Driver Seat Harness (NVLW)): This update in this document has been proactively released to prevent damage to the wiring harness for the driver seat. Read More »
Tech Tips (Entertainment Center MDI Cables): For the A7 Golf/GTI the MDI cables are not the same as the ones used in the A6 Platform. Below this document displays the difference. Read More »
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THE UPDATE TO THE TECH TIP INCLUDES AN ADDITIONAL MODEL YEAR APPLICABILITY AND ADDITIONAL INSTRUCTION ON HOW TO ADAPT KEYS USING THE ADAPT IMMOBILIZER TEST PLAN. Read More »
To adapt keys to a 2015 Golf or Golf GTI, it is necessary to complete the ?Adapt Immobilizer? test plan. This test plan can be found under the ODIS Special Functions Tab (figure 1) or by navigating to ?Immobilizer functions? under ?Elect. Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
Tech Tips (Instrument Cluster Production Mode): This document informs the procedure to remove the production mode setting when it is displayed in the instrument cluster. Read More »
Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete calibration or set a limit exceeded fault. Read More »
The Environmental Protection Agency and California Air Resources Board have determined that Volkswagen vehicles equipped with a 2.0L 4-cylinder TDI engine do not comply with applicable emissions regulations. Read More »
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated Read More »
Trouble shooting assistance should programming and/or reporting fail during campaign 23Q3 on vehicles equipped with KESSY antitheft system. Read More »
Repair direction to address fault code B201A that sets after replacement of the J794 infotainment module. Include model year 2017 for all models with MIB2 radios Read More »
Quick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles. Read More »
TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS AND SUBSEQUENT DIAGNOSTIC DIRECTION. Read More »
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Modular Infotainment System Software): This document informs of Customer complaints of infotainment-related symptoms.. The corrective action taken for this issue is a software update. Read More »
Technical Bulletin (Modular Infotainment System (MIB) Radio Switches to FM Station 87.7): The customer may complain that, intermittently, the FM radio station will have switched to the station 87.7 upon start up. Read More »
UPDATE Technical Bulletin (2.0L TDI ECM Software Update): This update has been proactively released to prevent a MIL on condition. Updated ECM software is available to bring the vehicle up to the most current factory specifications. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming Update 23O9 ? 2.0L TDI ECM Software Update with 2.0L TDI engine): This document is a notice to dealships that an software update will be avaliable for vehicles with the 2.0L TDI engine. Read More »
Technical Bulletin: This document contains the fault codes for Diesel Particulate Filter issues. It also contains the procedure to update applications software Read More »
UPDATE Technical Bulletin 37J2 UPDATE - AQ250 TCM Software (FED_EMS): This update has been proactively released to prevent harsh shifting and perceived hesitation. Read More »
Tech Tips (SVM Update Instructions): This document informs when performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
UPDATE Technical Bulletin (TDI Battery Management Software): The battery can become discharged when the ECM "wakes-up" the CAN bus to do a diagnostic (~9 hours after vehicle shut-off). Read More »
UPDATE Technical Bulletin (TDI Battery Management Software): This update has been proactively released to prevent the battery from becoming discharged due to a unique set of circumstances during the CAN bus diagnostic phase, leading ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming UPDATE 23N7 ? TDI Battery Management Software Update): This document informs of an upcomming update which states that the battery can become discharged due to a unique set of circumstances ... Read More »
Technical Bulletin (Prepaid PDI Time Units): Listed in the table within this document are the time units used in the calculation of the Prepaid PDI (PPDI) payment through model year 2015 Read More »
Technical Bulletin (Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information): This document informs of issues that will need to be addressed such as -Software related fault codes: -Software operating ... Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
For the A7 Golf/GTI the MDI cables are not the same as the ones used in the A6 Platform. Below you can see it is easy to tell the difference. When performing a PDI, check to make sure the correct cables are included in the by-pack. Read More »
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document Read More »
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue. Read More »
VOLKSWAGEN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME VEHICLES EXPERIENCE A FAILURE OF A FALSE BULB WARNING AND UPDATED INFORMATION PROCEDURE HAS BEEN PROVIDED. MODEL 2015 GOLF, GTI. Read More »
Update Tb to include model year 2017 applicability. June 7, 2017 2043031 Supersedes Technical Bulletin 60-16-03 (V601603) dated February 25, 2016 to include additional model year. Read More »
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. Read More »
For the A7 Golf with a rear washer nozzle leaking after use (Installed in the high mount brake lamp housing). An updated washer nozzle is now available. Read More »
For the A7 Golf with a rear washer nozzle leaking after use (Installed in the high mount brake lamp housing). An updated washer nozzle is now available. Read More »
For the A7 Golf/GTI with a rear washer nozzle leaking after use (Installed in the high mount brake lamp housing). An updated washer nozzle is now available. Replace with the latest part number available in ETKA. Read More »
Permanent wiper blades are not a By-pack item for the GTI/Golf A7. Cars delivered with a full body cover, will have temporary wiper blades installed in the front and the permanent wiper blades will be in the trunk of the vehicle. Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
THIS COMMUNICATION IS THE CLOSURE OF A PREVIOUS REQUEST FROM VWOA PRODUCT SUPPORT TO VW PROFI DEALERS TO INVESTIGATE ANY COMPLAINTS OF WATER LEAKS FROM SUNROOF DRAIN TUBES. Read More »
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. Read More »
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension revision. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5. Read More »
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5. Read More »
Panoramic Sunroof Frame - A difference in the expansion rate between the plastic water channel and steel reinforcement plates may cause stress cracks to occur at the edges of the reinforcement plates. Read More »
Panoramic Sunroof Frame - A difference in the expansion rate between the plastic water channel and steel reinforcement plates may cause stress cracks to occur at the edges of the reinforcement plates. Read More »
updated title with applicable model clarification. Clarify definition of a Panoramic Sunroof, updated VIN range and update application of additional foil patches. Read More »
This special notice is to inform dealers to return all sunroof frames based on the criteria provided. Only sunroof frames outside that criteria are to be installed. Read More »
THIS COMMUNICATION IS THE CLOSURE OF A PREVIOUS REQUEST FROM VWOA PRODUCT SUPPORT TO VW PROFI DEALERS TO INVESTIGATE ANY COMPLAINTS OF WATER LEAKS FROM SUNROOF DRAIN TUBES. Read More »
Rattle or Creaking Noise from Panoramic Sunroof Document explains the issue of A rattle or creaking noise may be heard from the rear of the Panoramic Sunroof when driving on uneven roads with the sunroof closed. Read More »
Document explains the issue of A rattle or creaking noise may be heard from the rear of the Panoramic Sunroof when driving on uneven roads with the sunroof closed. Read More »
Document discusses an observation of a rattle or creaking noise may be heard from the rear of the Panoramic Sunroof when driving on uneven roads with the sunroof closed. Read More »
Permanent wiper blades are not a By-pack item for the GTI/Golf A7. Cars delivered with a full body cover, will have temporary wiper blades installed in the front and the permanent wiper blades will be in the trunk of the vehicle. Read More »
For the A7 Golf with a rear washer nozzle leaking after use (Installed in the high mount brake lamp housing). An updated washer nozzle is now available. Read More »
For the A7 Golf with a rear washer nozzle leaking after use (Installed in the high mount brake lamp housing). An updated washer nozzle is now available. Read More »
For the A7 Golf/GTI with a rear washer nozzle leaking after use (Installed in the high mount brake lamp housing). An updated washer nozzle is now available. Replace with the latest part number available in ETKA. Read More »
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number Read More »
Cleaning of Heating and Ventilation system, Updated to include additional model year applicability and cost of cleaning solution in warranty table. Read More »
Grinding noises can be heard from the area of the steering wheel/driver airbag or steering column when maneuvering OR Various controls, warnings or fault indicators, such as airbag, electronic stabilization programming (ESP), steering ... Read More »
Technical Bulletin (Paint Defect - Water Migration Under the RAPGARD): Water migration under the RAPGARD? can be mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of ... Read More »
Tech Tips (Rear Bumper Cover ? Paint Peeling): There have been cases identified where the paint is chipping/peeling on the rear bumper cover. Read More »
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint contaminants such as rail dust and industrial fallout from exterior paint. Read More »
Technical Bulletin (By-Pack At Delivery): Components may be missing from the by-pack at delivery. Components missing from the by-pack should be claimed in one of two ways. Read More »
UPDATE "CONDITIONS NOT COVERED BY WARRANTY" SECTION, REMOVE OXYDATION WORDING, INSERT ANODIZED WORDING, AND UPDATE MODEL YEAR AND MODEL APPLICABILITY. Read More »
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. Read More »
In case you have a customer or PDI complaint for paint concerns on the front or rear bumper cover, please open a VTA ticket before performing any repairs to the vehicle. Read More »
Technical Bulletin (Front Door Locks Hard to Release): This document informs of Customers who comment that the front door is hard to open with exterior handle. Read More »
VOLKSWAGEN: THE EXTERIOR HANDLE ON FRONT DOOR IS VERY HARD TO OPEN DUE TO VARIOUS CLIMATE OR TEMPERATURE CONDITIONS AFFECTING THE LOCK OPERATION AND MAY REQUIRE MORE OF AN EFFORT TO RELEASE. Read More »
Technical Bulletin (Front Door Locks Hard to Release): The front door lock operation is affected by various climate or temperature conditions and as a result may require increased effort to release. Read More »
Technical Bulletin (Front Door Locks Hard to Release): This document informs the customer may comment that the front door is hard to open with exterior handle. Read More »
Technical Bulletin (Front Door Latches Hard to Release): This document informs the front door latch operation is affected by various climate or temperature conditions and as a result may require increased effort to release. Read More »
VOLKSWAGEN 2015 MY EGOLF: CABLE TUBE: CUSTOMERS MAY HEAR A RATTLING NOISE NEAR THE CHARGE PORT, THIS PROBLEM IS DUE TO CABLE TUBE FASTENER INSTALLED INCORRECTLY. SEE DOCUMENT SEARCH BUTTON FOR OWNERS MANUAL. Read More »
2015 Tire Chain Information: This document informs what tires can still function with chains on them. The document also had a "TIRE CHAIN RESTRICTION DISCLOSURE LETTER" Read More »
Summary of Technical Bulletin to include additional model and model year applicability. Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only) Read More »
Tech Tips: This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments Read More »
2015 Tire Chain Information: This document informs what tires can still function with chains on them. The document also had a "TIRE CHAIN RESTRICTION DISCLOSURE LETTER" Read More »
Technical Bulletin (Front Seat Creaking Noise): Creaking noise can be heard from front seat while driving over bumps, driving aggressively, or while getting out of the vehicle. Read More »
UPDATE Technical Bulletin (97AS Driver Seat Harness (NVLW)): This update in this document has been proactively released to prevent damage to the wiring harness for the driver seat. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Driver Seat Harness): This is to inform dealers of an upcoming UPDATE that will be visible in Elsa and ServiceNet on or about August 04, 2014. Read More »
Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete calibration or set a limit exceeded fault. Read More »
Some Golf, GTI, Jetta, and Passat vehicles equipped with electromechanical power steering have the G85 steering angle sensor located in the steering rack. These vehicles do not have a G85 in the steering column. Read More »
MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN OPERATING CLUTCH PEDAL MIL-ON P0299 MIL-ON ... Read More »
Elsa2Go campaign information is now 100% aligned with ElsaPro. This update to Elsa2Go ensures that both systems are displaying the same campaign information, including OPEN/CLOSED status, repair date as well as criterions at the same time ... Read More »
REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB. Read More »
This document details updates to the ODIS diagnostic software. Updates include fixes to SVMs and diagnostic tests. Also includes 2009 Tiguan. Read More »
Update to model year applicability. Generator Replacement Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
This Document informs dealers that 2.0L TDI Gen 1, Gen 2 and Gen 3 Customer Vehicles are no longer eligible for the Pre-existing MIL-On Condition. Read More »
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation 3, 2. Read More »
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation 3, 2. Read More »
Update to MIB2 information to include 2015 and 2017 model year. On cars with a single USB port, the Apple authentication chip is in the USB port. Read More »
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward. Read More »
Repair direction to address fault code B201A that sets after replacement of the J794 infotainment module. Include model year 2017 for all models with MIB2 radios Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
A notice of to and how to inspect the lower grill active shutter of any obstructions i.e. accident damage, snow, ice or debris. The document also informs how to test the performance of the grille Read More »
Document informs meaning of service numbers to discribe issuse with If the customer is experiencing clutch related issues and the concern is found to be within the clutch components If the customer is experiencing manual gearbox ... Read More »
This document gives answers to frequently ask questions concerning the current owners and lessees of TDI vehicles affected by the emissions issue eligiblality options and issues. Read More »
Tech Tips (Immobilizer Key / Key Remote Adaptation Test Plan): To adapt keys to a 2015 Golf or Golf GTI, it is necessary to complete the ?Adapt Immobilizer? test plan. Read More »
Technical Bulletin (The camshaft adjuster control valve may stick causing camshaft position faults.): This document contains the fault codes needed to diagnose, and service the issue. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
Technical Bulletin (Modular Infotainment System (MIB) Radio Switches to FM Station 87.7): The customer may complain that, intermittently, the FM radio station will have switched to the station 87.7 upon start up. Read More »
Tech Tips (Towing Eye/Hook): 2015 Make Year Golf applications have standard threads for the towing eye/hook. Previous model years were reverse threaded. Read More »
Technical Bulletin (Paint Defect - Water Migration Under the RAPGARD): Water migration under the RAPGARD? can be mistaken as a paint defect when in fact it is only moisture trapped in the clear coat of the paint. This document discusses. Read More »
Technical Bulletin (Modular Infotainment System (MIB) Radio Switches to FM Station 87.7): The customer may complain that, intermittently, the FM radio station will have switched to the station 87.7 upon start up. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of ... Read More »
Tech Tips: Car Net Equipped Vehicles-Vehicle Health Report Received by Customer Indicating a Concern, but Cannot Verify any Conditions or DTC?s to Facilitate Diagnosis Read More »
Technical Bulletin: PDI - Front License Plate Bracket - Installation Instructions. This document contains fault codes for servicing the issue Read More »
Tech Tips (Rear Bumper Cover ? Paint Peeling): There have been cases identified where the paint is chipping/peeling on the rear bumper cover. Read More »
Tech Tips: Vehicle Health Report Received by Customer Indicating a Concern, but Cannot Verify any Conditions or DTC?s to Facilitate Diagnosis Read More »
PDI - Front License Plate Bracket - Installation Instructions. This document refers to installing front license plate bracket for vehicles delivered in states that require front license plates but do not have ... Read More »
VOLKSWAGEN: CAMSHAFT POSITION FAULTS OCCURS DUE TO CAMSHAFT ADJUSTER CONTROL VALVE STICKING AND MALFUNCTION INDICATOR LAMP (MIL) IS ON. MODEL 2015 PASSAT, JETTA, BEETLE, CONVERTIBLE, GOLF, GOLF SPORTWAGEN. Read More »
Technical Bulletin: This document concerns the sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
Technical Bulletin (Removing Paint Contaminants from Exterior Paint): This document informs how to remove paint contaminants such as rail dust and industrial fallout from exterior paint. Read More »
Technical Bulletin (Infotainment Worksheet): This bulletin provides instructions and information for completing and submitting the updated web version of the Infotainment Worksheet. Read More »
Technical Bulletin (By-Pack At Delivery): Components may be missing from the by-pack at delivery. Components missing from the by-pack should be claimed in one of two ways. Read More »
Technical Bulletin (By-Pack At Delivery): Components may be missing from the by-pack at delivery. Components missing from the by-pack should be claimed in one of two ways. Read More »
Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue. Read More »
Service Information (2015 Volkswagen Golf/GTI A7 ? Market Introduction Temporary Warranty Process and Parts Return Program): During the Market Introduction of the all-new Golf & GTI A7, Volkswagen will collect all warranty repair ... Read More »
During the Market Introduction of the all-new Golf & GTI A7, Volkswagen will collect all warranty repair information to ensure prompt analysis and resolution of any emerging concerns. Read More »
During the Market Introduction of the all-new Golf & GTI A7, Volkswagen will collect all warranty repair information to ensure prompt analysis and resolution of any emerging concerns. Read More »
If a needed service part is on back order, upgrade the daily order to a red order and check the ?Car Down? box to escalate the order. If parts assistance is needed, please call 800-767-6552 to speak with a VWGoA Parts Specialist. Read More »
Updated diagnostic direction to address new concerns in regards to Apply CarPlay Connection on MIBII equipped vehicles. Update models and model year applicability. Read More »
MIL-ON, FAULT P309F OR P309D, NO ELECTRIC DRIVE MODE MIL-ON, FAULT P013E IN THE ECM CUSTOMER STATES NOISE FORM THE ENGINE/TURBO FUEL GAUGE NOT READING FULL AFTER TOPPING UP FUEL FUEL LINE RATTLE CLUTCH PEDAL SQUEAL/SQUEAK WHEN ... Read More »
INSTRUCTIONS TO MANUALLY SET SERVICE INTERNAL MAXIMUM VALUES AFTER INSTRUMENT CLUSTER REPLACEMENT, TO PREVENT FALSE MESSAGES TO THE CUSTOMER. Read More »
THE UPDATE TO THE TECH TIP INCLUDES AN ADDITIONAL MODEL YEAR APPLICABILITY AND ADDITIONAL INSTRUCTION ON HOW TO ADAPT KEYS USING THE ADAPT IMMOBILIZER TEST PLAN. Read More »
THIS TECHNICAL BULLETIN WAS CREATED TO CLEARIFY THAT WARRANTY LABOR OPERATION 68151950 DOES INDEED INCLUDE REMOVAL AND INSTALLATION OF THE MULTI-MEDIA MODULE WHEN REMOVING AND INSTALLING THE GLOVE COMPARTMENT. Read More »
Immobilizer Key/Key Remote Adaptation Test Plan. To adapt keys to a 2015-2016 Golf, GTI, Golf R or Sportwagen (MQB chassis,) it is necessary to complete the ?Adapt Immobilizer? test plan. Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming UPDATE 97AX - BCM Software): Due to an over-sensitive diagnostic routine, the Body Control Module (BCM) may incorrectly detect a short circuit for one front turn signal and deactivate the ... Read More »
Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): This document informs how to service potiential Interruptions and Outages. Read More »
Tech Tips (Entertainment Center MDI Cables): For the A7 Golf/GTI the MDI cables are not the same as the ones used in the A6 Platform. Below this document displays the difference. Read More »
THIS TECHNICAL BULLETIN WAS CREATED TO CLEARIFY THAT WARRANTY LABOR OPERATION 68151950 DOES INDEED INCLUDE REMOVAL AND INSTALLATION OF THE MULTI-MEDIA MODULE WHEN REMOVING AND INSTALLING THE GLOVE COMPARTMENT. Read More »
Technical Bulletin (Modular Infotainment System (MIB) Radio Switches to FM Station 87.7): The customer may complain that, intermittently, the FM radio station will have switched to the station 87.7 upon start up. Read More »
Technical Bulletin (Modular Infotainment System (MIB) Radio Switches to FM Station 87.7): The customer may complain that, intermittently, the FM radio station will have switched to the station 87.7 upon start up. Read More »
Technical Bulletin (Modular Infotainment System (MIB) Radio Switches to FM Station 87.7): Document discusses diagnosis, and potential remedy of issue. Read More »
When performing SVM updates, the scan tool should be hardwired to the vehicle and the Bluetooth physically turned off. A hard wired internet connection is also recommended. Read More »
A how to guide for The camshaft adjuster control valve which may stick causing camshaft position faults. The document also has warranty examples over what service is covered can be found Read More »
Volkswagen of America is requesting your cooperation in supplying us with technical information related to the repair process for vehicles on which the TDI Generation 3, 2. Read More »
This document informs dealers of a sales preparation program for new, unused, unsold model year 2015 Volkswagen 2.0L TDI vehicles in dealer stock with less than 1,000 miles. Read More »
Document discusses possible needs for Generator Replacement, Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Read More »
Reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices used on vehicles covered by the new vehicle warranty. With the release of V3.0.0. Installation DVDs are no longer used. Read More »
A reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices used on vehicles covered by the new vehicle warranty. Read More »
This document gives answers to frequently ask questions concerning the current owners and lessees of TDI vehicles affected by the emissions issue eligiblality options and issues. Read More »
Immobilizer Key/Key Remote Adaptation Test Plan. To adapt keys to a 2015 Golf or Golf GTI, it is necessary to complete the ?Adapt Immobilizer? test plan. Read More »
Technical Bulletin: Listed in the table in this document are the time units used in the calculation of the Prepaid PDI (PPDI) payment through model year 2016. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions. Read More »
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, ... Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document refers to a pre check inspection on the quality of a vehicle such as - Inspecting vehicle for damage (to be completed within 48 hours of ... Read More »
VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming Update 23O9 ? 2.0L TDI ECM Software Update with 2.0L TDI engine): This document is a notice to dealships that an software update will be avaliable for vehicles with the 2.0L TDI engine. Read More »
Technical Bulletin: PDI - Front License Plate Bracket - Installation Instructions. This document contains fault codes for servicing the issue Read More »
PDI - Front License Plate Bracket - Installation Instructions. This document refers to installing front license plate bracket for vehicles delivered in states that require front license plates but do not have ... Read More »
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document Read More »
Tech Tips (Oxygen Sensor Reset Procedures): This document informs of the procedure to rest oxygen sensors -For 2009-2014 vehicles with engine codes CJAA or CBEA: -For 2012-2015 vehicles with engine codes CKRA, CVCA or ... Read More »
Technical Bulletin (Car-Net Operating Control Unit (OCU/J949) Service Guidelines & General Information): For informational purposes this document informs of Software related fault codes Software operating characteristics Swapping of ... Read More »
Technical Bulletin (Infotainment Worksheet): This bulletin provides instructions and information for completing and submitting the updated web version of the Infotainment Worksheet. Read More »
"Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a ... Read More »
"Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a ... Read More »
Technical Bulletin (Components may be missing from the by-pack at delivery): Components missing from the by-pack should be claimed in one of two ways. Read More »
Technical Bulletin (By-Pack At Delivery): Components missing from the by-pack should be claimed in one of two ways. (Warranty or Transportation) Understanding when to claim one versus the other is very important. Read More »
Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs on the service a vehicle shouold received when it has successfully reached a dealership. Read More »
This communication contains important information and SAGA claim entry requirements for the Volkswagen Carefree Maintenance Program for all Model Year 2015 and newer VW models with Gasoline Engines. Read More »
Golf/GTI Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she ... Read More »
Service Information (Market Introduction Temporary Warranty Process and Parts Return Program): During the Market Introduction of the all-new Golf & GTI A7, Volkswagen will collect all warranty repair information to ensure prompt analysis ... Read More »
Service Information (2015 Volkswagen Golf/GTI A7 ? Market Introduction Temporary Warranty Process and Parts Return Program): During the Market Introduction of the all-new Golf & GTI A7, Volkswagen will collect all warranty repair ... Read More »
Golf Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
Golf Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has ... Read More »
Information for additional diagnosis should the Driver Assistance Systems Front Camera not calibrate, complete calibration or set a limit exceeded fault. Read More »
This document informs dealers of revised FAQ's for the sales preparation program for new, unused, unsold model year 2015 Volkswagen 2.0L TDI vehicles in dealer stock with less than 1,000 miles. Read More »
This document informs dealers of revised FAQ's for the sales preparation program for new, unused, unsold model year 2015 Volkswagen 2.0L TDI vehicles in dealer stock with less than 1,000 miles. Read More »
This document informs dealers of the in-service date processing for new, unsold model year 2015 Volkswagen 2.0L TDI vehicles in dealer stock with over 1,000 miles. Read More »
Technical Bulletin: A notification that Components may be missing from the by-pack at delivery. It also informs that Components missing from the by-pack should be claimed in one of two ways. Read More »
Tech Tips (Test Plan to Calibrate Adaptive Cruise Control Sensors Will Not Begin notice): Notification that If the test plan to calibrate the Adaptive Cruise Control Sensors will not begin, turn off the overhead lights in the shop. Read More »
Technical Bulletin ( Ad Blue Warning and or MIL ON - Ad Blue Leakage at Reductant Injector): Document discusses diagnosis Codes necessary to diagnosis, and potential remedy of issue. Read More »
Golf - 2015 FLUID CAPACITY CHART This document contains information on what fluids, how much for each of them are necessary to have a car up, and running. Read More »
Tech Tips (Paint concerns on front or rear bumper cover): In case you have a customer or PDI complaint for paint concerns on the front or rear bumper cover, this document informs to open a VTA ticket before performing any repairs to the ... Read More »
Statement referring to TB 2043893 removed. To include additional models and model year applicability. A.C. Compressor Replacement, GFF Required Regardless of Concern and Flush Requirement Read More »
Diagnostic information in a more concise form to address the specific concern of loss of air flow from the vents. Update on 9/26/2019 to denote tech bulletins that will further assist and update model and model year applicability. Read More »
DIAGNOSTIC INFORMATION IN A MORE CONCISE FORM TO ADDRESS THE SPECIFIC CONCERN OF LOSS OF AIR FLOW FROM THE VENTS. UPDATED TO DENOTE TECH BULLETINS THAT WILL FURTHER ASSIST. Read More »
Diagnostic information in a more concise form to address the specific concern of loss of air flow from the vents. Updated to denote tech bulletins that will further assist. Read More »
UPDATE PRODUCTION SOLUTION DATE AND ADD A STATEMENT ABOUT REQUIRING THE SUBMITTAL OF A GUIDED FAULT FINDING AIR CONDITIONING PERFORMANCE TEST FOR WARRANTY PURPOSES BEFORE REPLACING COMPONENTS. Read More »
THIS TECHNICAL BULLETIN WAS CREATED TO CLEARIFY THAT WARRANTY LABOR OPERATION 68151950 DOES INDEED INCLUDE REMOVAL AND INSTALLATION OF THE MULTI-MEDIA MODULE WHEN REMOVING AND INSTALLING THE GLOVE COMPARTMENT. Read More »
Technical Bulletin 9Air Conditioning Does Not Cool and or Compressor is Noisy): The condition may be caused by a faulty A/C compressor regulator valve N280 (Sanden). Read More »
Technical Bulletin (Air Conditioning Does Not Cool and or Compressor is Noisy): The condition may be caused by a faulty A/C compressor regulator valve (N280). Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or ... Read More »
Technical Bulletin (Air Conditioning Inoperative and or DTC B10A911 Present HVAC Fault Memory issues): This document informs of the following issues, and conditions that may be present ? Fault in HVAC control module, B10A911: ... Read More »
Technical Bulletin (Air Conditioning Does Not Cool and or Compressor is Noisy): This document informs that the condition may be caused by a faulty A/C compressor regulator valve (N280). Read More »
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or component is ... Read More »
Tech Tips (AC Compressor Replacement, Refrigerant Circuit Flushing Requirement): This document informs when replacing the Air Conditioning compressor it is necessary to flush the entire system to remove all the PAG oil. Read More »
Inspect front window regulator assembly for any loose components. Verify regulator cables are properly secured and window regulator mounting nuts are properly torqued. Read More »
All Volkswagen engines are filled to a specific volume before leaving the factory. This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection. Read More »
In case you have a customer or PDI complaint for paint concerns on the front or rear bumper cover, please open a VTA ticket before performing any repairs to the vehicle. Read More »
