The contact owns a 2015 Volkswagen Golf. The contact stated while driving at an undisclosed speed, the fuel gauge level dropped quickly, and there was an abnormal fuel odor before the vehicle shutoff in the middle of the roadway. The contact stated that the check engine warning light was illuminated. The contact exited the vehicle and push the vehicle to the side of the road. The contact stated that while checking underneath the vehicle, the contact became aware of a fuel leak. The vehicle was towed to an independent mechanic to be diagnosed. The independent mechanic confirmed the fuel leak and referred the contact to the dealer for assistance with the repair. The vehicle was not yet repaired. The contact referenced NHTSA Campaign Number: 24V110000 (FUEL SYSTEM, GASOLINE) as a possible cause for the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 111,000.

- Elizabeth, NJ, USA

I was driving to my grandparents house and once i got to the house there was gasoline dripping from the back of car, from the area of the tank. "61821 SE VERIFICO UNIDAD CON LIQUEO DE GASOLINA, SE VERIFICO Y SE ENCONTRO CHARCOL CANISTER LLENO DE GASOLINA, SE HIZO TEST PLAN Y SE ENCONTRO VALVULA INTERNA DEL TANQUE DE LA GASOLINA TRANCADA Y ESTO OCASIONANDO LIQUEO DE GASOLINA, SE REMOVIO Y SE INSTALO TANQUE DE GASOLINA NUEVO Y CANISTER DE LOS GASES NUEVO Y VALVULA N80 NUEVA Y SE LIMPIARON TODAS LAS LINES DEL SISTEMA, SE HIZO TEST Y NO PRESENTO LIQUEO DE GASOLINA" - Mecanic

- Guaynabo, PR, USA

The contact owns a 2015 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while refueling the vehicle, there was fuel leaking from the vehicle, making it impossible to fill the fuel tank. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 73,780. VIN tool confirms parts not available.

- Baltimore, MD, USA

The contact owns a 2015 Volkswagen Golf. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue and informed the contact that a second notice would be mailed when parts became available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Seattle, WA, USA

The contact owns a 2015 Volkswagen Golf. The contact noticed that the fuel pump would frequent stop while fueling the vehicle. The contact then stated that while his vehicle was being driven by a valet, fuel began to pour out of the fuel tank while on an incline. The valet attendant managed to drive the vehicle down a decline which stopped the leak. Despite the failure, the contact was able to drive the vehicle home. The vehicle was then driven to a dealer where a diagnostic test was performed. The dealer informed the contact that the suction pump, seal, and emission filter needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 16V647000 (Fuel System, Gasoline, Engine and Engine Cooling) however, the VIN was not included in the recall. The manufacturer was notified of the failure and informed him that the vehicle was no longer under warranty. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 115,000.

- Miami, FL, USA

The contact owns a 2015 Volkswagen Golf. The contact stated that while driving or while the vehicle was parked, fuel leaked from the vehicle. The vehicle was taken to centro de servicio flagship Volkswagen (carr. #2, km 14.7 hato tejas, bayamn, 00959, puerto rico) and was diagnosed that the subcision pump, filter and fuel tank needed to be replaced. The vehicle was not repaired since the warranty had expired. The contact mentioned that the vehicle was previously repaired under NHTSA campaign number: 16V647000 (fuel system, gasoline, engine and engine cooling) however, the repair failed to correct the failure. The manufacturer was made aware of the failure and provided a case number. The failure mileage was approximately 65,000.

- Caguas, PR, USA