This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On July 16th, 2013, at 9:10 pm, I had driven, my VW Golf, 11 miles, at freeway speeds, of 59 mph. I was using the cruise control. Upon arriving, at my freeway exit, I believe I turned off the cruise control, or tapped the brake. I don't recall which. I had been driving my 2013 Golf, for 11 miles, at the freeway speeds, of 59 mph. Other vehicles were passing me, with these other vehicles going faster, than my car. I was going slower than them. My car was new, and I am retired. So I do not need to travel so fast. After allowing the 2013 VW Golf, to slow down, I pushed the service break pedal. The service brake pedal, went all the way to the floor. I quickly though, air was in the brake system, so I tried to push the service brake pedal, an additional 2 times. So I had to deal with this fast vehicle traveling, at 59 mph. The car became airbound. So I was able to swerve the VW Golf, in a right turn maneuver. To avoid, crashing, actually, T-boning, the cross traffic. The 2013 Golf, did not roll over, it just slid sideways, the VW became airbound. And hit the middle median, sideways. The left front wheel, snapped off, at the spindle. The brake hose snapped, but there was no brake fluid, leaking out, of the brake hose. It is my opinion, there was zero brake fluid, in this new VW car. Nothing is being done. I hope, the car, will be picked up, very soon. The crashed VW, is parked right here, in front of my home. I first thought, that some person sabatoged, my car. But, here in front of my home, there are no leaks. The tow truck, driver, wayne is his name, he declared, to me, that he did not have to clean up, any brake fluid, and the VW of America, [xxx] representative, told me, that there was zero brake fluid, in the car. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Brand new car drives somewhat erratic. Took the car to dealer for alignment check. Was advised by dealer that car is delivered with suspension adjusted outside of manufacturers specifications. No reason given why. I consider car unsafe as it doesn't drive as expected. Checking some owner websites, this seems to be a common problem with this car.
- Spring, TX, USA
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- Aurora, OH, USA