I have loved my VW Golf. She had been a great car overall, until recently. In May of 2018 she started stalling intermittently while idling. The problem occurred infrequently at first, but happened more often as time passed. I took her over to the VW dealership and they said they couldn't replicate the problem. The check engine light never came on, so there were no error codes.
Fast forward to June. The car starts to stall nearly every day, so I take it back to the dealership. Again, they couldn't replicate the problem, but they did get one code. It pointed to the crankshaft solenoid. After servicing, the receipt stated that vvt solenoid was replaced not the crankshaft solenoid. I'm confused. Is the crankshaft solenoid the same as the vvt solenoid?
The tech at VW says they are the same part, but after a bit of research and talking with other mechanics about it, I am told that they are actually different parts although they are close to one another...VW insists that they are the same parts. I'm still not totally sure if they are...The replacement cost me about $600 and it never fixed the problem. When my car was returned to me it was fine for only about 4 days before it started to stall again, but now it stalls while driving and idling. It is sometimes sudden and seemingly comes out of nowhere. I took it back to the dealership. They weren't able to diagnose the problem and no repairs were made.
Two weeks later, same problem and back to the dealership. Again, no diagnosis and no repairs after holding the car for 5 days. It's now August and the EPC light comes on along with the check engine light and the car won't go any more than 12 mph. I take it (again) to the dealership, but this time they are able to get some codes. The codes point to the throttle body which they offered to repair at a cost of $1100 (!). The car does have about 95000 miles on it and is 5 years old.
I have to admit that I have had no problems with the vehicle before the intermittent stalling problem, but I am still a little salty that the throttle body would go out so early in the life of this vehicle. I had a Honda Civic previous to purchasing the VW Golf and I kept it until it had nearly 300k miles under its belt. I never had any major repairs to do until it passed the 250000 mile mark.
This Civic is still running today and is being driven by a family member. It continues to be problem free. Maybe this awesome Civic set some unrealistic precedent in my mind and I am expecting far too much from my vehicles, but I am totally irked that the throttle body in this car would go out in less than 100000 miles and it seems that I've already entered to stage where one part after another goes out on this vehicle. I expected more than 95000 miles out of this car and much better from VW.
Car is a 2013 model with 75 000 kms. Since September 2015 I have had 2 lights on my dash, an EPC light & Engine light. I have taken my car to a Volkswagen dealership and they nor Volkswagen Australia can diagnose the problem so they are just replacing parts until the problem goes away. So far I have had a gearbox fail and replace, 2 pumps and still going. Cost isn't an issue as it is covered (for now) by my extended warranty, however living 2 hours from Sydney and not having any mode of transport for 3 going on 4 months is costing me more than the repairs would.
Everytime VW "fix" the problem, I get 5km into my drive home and the lights appear again. I have submitted a consumer complaint but this shouldn't be happening for a car that is 3 years old with less than 80000km.
PLEASE HELP......If anyone has any advice please feel free to contact me. You would have more of an idea than VW as they have no idea.
- Alana W.,
Sydney, Australia
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A D V E R T I S E M E N T S
I have loved my VW Golf. She had been a great car overall, until recently. In May of 2018 she started stalling intermittently while idling. The problem occurred infrequently at first, but happened more often as time passed. I took her over to the VW dealership and they said they couldn't replicate the problem. The check engine light never came on, so there were no error codes.
Fast forward to June. The car starts to stall nearly every day, so I take it back to the dealership. Again, they couldn't replicate the problem, but they did get one code. It pointed to the crankshaft solenoid. After servicing, the receipt stated that vvt solenoid was replaced not the crankshaft solenoid. I'm confused. Is the crankshaft solenoid the same as the vvt solenoid?
The tech at VW says they are the same part, but after a bit of research and talking with other mechanics about it, I am told that they are actually different parts although they are close to one another...VW insists that they are the same parts. I'm still not totally sure if they are...The replacement cost me about $600 and it never fixed the problem. When my car was returned to me it was fine for only about 4 days before it started to stall again, but now it stalls while driving and idling. It is sometimes sudden and seemingly comes out of nowhere. I took it back to the dealership. They weren't able to diagnose the problem and no repairs were made.
Two weeks later, same problem and back to the dealership. Again, no diagnosis and no repairs after holding the car for 5 days. It's now August and the EPC light comes on along with the check engine light and the car won't go any more than 12 mph. I take it (again) to the dealership, but this time they are able to get some codes. The codes point to the throttle body which they offered to repair at a cost of $1100 (!). The car does have about 95000 miles on it and is 5 years old.
I have to admit that I have had no problems with the vehicle before the intermittent stalling problem, but I am still a little salty that the throttle body would go out so early in the life of this vehicle. I had a Honda Civic previous to purchasing the VW Golf and I kept it until it had nearly 300k miles under its belt. I never had any major repairs to do until it passed the 250000 mile mark.
This Civic is still running today and is being driven by a family member. It continues to be problem free. Maybe this awesome Civic set some unrealistic precedent in my mind and I am expecting far too much from my vehicles, but I am totally irked that the throttle body in this car would go out in less than 100000 miles and it seems that I've already entered to stage where one part after another goes out on this vehicle. I expected more than 95000 miles out of this car and much better from VW.
- Meilan H., Goose Creek, US