This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My VW was retrofitted as required to meet federal emission and California standards following the VW emissions scandal related to VW diesel vehicles. My car's engine light is on and the dealer reports it needs a diesel particulate filter. However, the parts are unavailable nationwide. The emissions are now out of compliance.
On two occasions, about two weeks apart, the power cut off while driving. The car became very difficult to steer. The alternator light came on. After turning the ignition off and on again once or twice, the car started again, and the light was no longer on. On the first of these occasions, the car was being driven on a city street. It was a minute or two after first starting the car that day. The second was also on a city street. This also occurred just after starting, while turning a corner. On a third occasion, about one week before the above-mentioned two incidents, the epc light came on and power was diminished, but the engine did not cut out totally. This occurred on an expressway, after the car had been driven for some time. After dropping in speed, the engine returned to normal before the car stopped. Both problems would appear to be electrical problems. VW customer service told me that as there was no light on the dashboard, they could not diagnose the problem. Needless to say, this is a very dangerous problem.
The rear brakes (mainly driver side) on my 2013 sportwagon tdi, are sticking bad.. mileage has dropped 10 mpg-ish, and they are really emitting quite a bit of heat.. so obviously the brakes are sticking, but I cant find the reason... I asked the dealer if they could take a look. And they said that it just needs new pads and the caliper sliders greased. So I had them all replaced. It seemed to be better getting normal mileage and less heat and now a couple days later its back to sticking. Took the center console apart to see if there was a bias in the cables showing a stuicky cable or something and I could see they were dead even... went away for some time and now its back again..
On July 16th, 2013, at 9:10 pm, I had driven, my VW Golf, 11 miles, at freeway speeds, of 59 mph. I was using the cruise control. Upon arriving, at my freeway exit, I believe I turned off the cruise control, or tapped the brake. I don't recall which. I had been driving my 2013 Golf, for 11 miles, at the freeway speeds, of 59 mph. Other vehicles were passing me, with these other vehicles going faster, than my car. I was going slower than them. My car was new, and I am retired. So I do not need to travel so fast. After allowing the 2013 VW Golf, to slow down, I pushed the service break pedal. The service brake pedal, went all the way to the floor. I quickly though, air was in the brake system, so I tried to push the service brake pedal, an additional 2 times. So I had to deal with this fast vehicle traveling, at 59 mph. The car became airbound. So I was able to swerve the VW Golf, in a right turn maneuver. To avoid, crashing, actually, T-boning, the cross traffic. The 2013 Golf, did not roll over, it just slid sideways, the VW became airbound. And hit the middle median, sideways. The left front wheel, snapped off, at the spindle. The brake hose snapped, but there was no brake fluid, leaking out, of the brake hose. It is my opinion, there was zero brake fluid, in this new VW car. Nothing is being done. I hope, the car, will be picked up, very soon. The crashed VW, is parked right here, in front of my home. I first thought, that some person sabatoged, my car. But, here in front of my home, there are no leaks. The tow truck, driver, wayne is his name, he declared, to me, that he did not have to clean up, any brake fluid, and the VW of America, [xxx] representative, told me, that there was zero brake fluid, in the car. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2013 Volkswagen Golf. The contact stated that while driving 48 mph, the brake pedal collapsed, causing the contact to crash into the median. The contact did not sustain any injuries. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was notified. The approximate failure mileage was 2,500.
A D V E R T I S E M E N T S
- Foothill Ranch, CA, USA