This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My local Volkswagen dealership stated there is a recall on certain VW models for the clock-spring located inside the steering column. My vehicle has been making a terrible noise when I turn the wheel in either direction, which VW attributes to the clock-spring. They told me the 2012 Golf tdi model is not covered under the recall but apparently this clock-spring problem impacts other models. They warned the problem will get worse and eventually impact the steering, airbag, turn signals, horn, and other electrical components inside the steering wheel. They quoted the cost to replace the clock-spring is $890. So my question is can the recall be broadened to include 2012 Golf tdis as well?
Reading some online forums, many people are experiencing a creaking sound coming from components related to the steering system. It occurs when turning the steering wheel in either direction. The exact diagnosis is not posted on any of the forums but it does make VW owners nervous. It happens when the vehicle is stationary or in motion, regardless of the speed.
- Dayton, OH, USA
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- Dayton, OH, USA