My vehicle struck a car from behind moving about 35 mph. Air bags did not deploy and I had a proceeding next injury. Why did the airbags not deploy? I have read that "A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury" for 2011-2014 Golf. I would like confirmation that this was supposed to happen, no airbag deployment. My car was totaled.

- Harrisville, UT, USA

The contact owns a 2012 Volkswagen Golf. The contact stated that the passenger side air bag warning indicator illuminated. The contact was concerned for the safety of the passenger in the event of a crash. The vehicle was taken to dublin Volkswagen (located at 6085 scarlett ct, dublin, ca 94568, (925) 829-0800) where it was diagnosed that the air bag control module needed to be replaced. The vehicle was currently being repaired. The manufacturer was informed of the failure. The approximate failure mileage was 7,522.

- Livermore, CA, USA

Air bag clockspring

- Derry, NH, USA

My local Volkswagen dealership stated there is a recall on certain VW models for the clock-spring located inside the steering column. My vehicle has been making a terrible noise when I turn the wheel in either direction, which VW attributes to the clock-spring. They told me the 2012 Golf tdi model is not covered under the recall but apparently this clock-spring problem impacts other models. They warned the problem will get worse and eventually impact the steering, airbag, turn signals, horn, and other electrical components inside the steering wheel. They quoted the cost to replace the clock-spring is $890. So my question is can the recall be broadened to include 2012 Golf tdis as well?

- Dayton, OH, USA

Takata recall - received notice over 18 months ago that the passenger airbag needs to be replaced but have not received information that a new airbag is available. What is taking so long? this issue needs to be addressed for the passengers in my car.

- Granger, IN, USA

Takata recall I spoke with VW customer care and they said there is no fix currently available due to a lack of parts. Furthermore, they said they are not providing an alternative to driving my defective car and they will not disable the faulty air bag. So I'm left driving a car that may kill me. I find this unacceptable.

- Mountain View, CA, USA

The contact owns a 2012 Volkswagen Golf. The contact stated that NHTSA campaign number: 16V078000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in April of 2016. The manufacturer stated that the parts were not available. The VIN was unknown. The contact had not experienced a failure.

- Overland Park, KS, USA

This car was involved in a vehicle crash. Impact was to the driver's side primarily to the door and front end. Despite the severity of the impact, no air bags deployed from the driver's side or the steering wheel. I sustained an injury to the shoulder and am concerned about the safety of the vehicle.

- Jupiter, FL, USA

I was traveling on a highway in dallas. There was a 2003 Toyota Tacoma two lanes to the left of me. He apparently wanted to take an exit that was rapidly coming up. He had a dresser in the bed so he asked his wife if it was clear to cut across all 5 lanes to take the exit. I was two lanes over and rear ended him. He brake when he saw me and I had little time to react, so I hit him front distributed to rear distributed. My air bags did not deploy. I've been a police officer for 17 years and a firefighter even longer and know how air bags work. Since I essentially rear ended him, I know I tripped more than one airbag sensor at a time. My air bags did not deploy. I ended up with a cardiac bruise and upper joint injuries. I called VW customer care and sent them pictures of the car. They think I went under his truck and that's why the bags did not deploy. His truck was stock with no lift kit or anything, so I would hope my bags would deploy, but they didn't. I know we now track if a vehicle's height had been altererd on accident reports in Texas. I have a few pictures of the car.

- Murphy, TX, USA