This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Volkswagen Golf. While the vehicle was at a local repair shop receiving an oil change, the mechanic noticed fuel leaking from the vehicle. The mechanic determined that the tandem fuel pump failed and was leaking fuel from the outside of the engine. The vehicle was repaired at the cost of $550. The contact called the manufacturer and was informed that there was a recall on the fuel pump; however, his VIN was not included in the recall. No compensation would be provided. The failure mileage was 68,621 and current mileage was 68,650.
- Fair Haven, NJ, USA
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- Fair Haven, NJ, USA