This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my wife was driving our 2002 VW Golf the driver side window dropped. Turns out all over the internet there are complaints of the tabs holding the windows breaking. In fact when I was at the dealer I fellow overheard me and said he had the exact same problem on his 2001 VW gti. VW had a tsb and extended the warranty by a few years on this but is should have been a recall. A window dropping is a huge safety factor for a number of reasons. The window is a protection device to shield you in an accident or from debris at 65mph and for your own personal safety if on the wrong side of town. I called the VW dealer to see if they would fix this problem they said yes they would fix it for free yet upon arriving I was told I was one month out of the extended warranty. The dropping of this window caused my wife to have to pull over on a busy expressway because she could not see in the rain with it blowing in her window. Once a gain a faulty window holding mechanism is a safety issue and should be a recall item.
- the contact stated that there was damage to the ceiling on the front drivers side and the rear left passenger side. Also, the driver's side seat belt did work anymore.
- Middletown, DE, USA
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- Oak Park, IL, USA