This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2001 Volkswagen Golf was manufactured on 12/2000. The fuel pump supply line nipple cracked and had been leaking gas under the rear seat. It was taken to camelback Volkswagen in phoenix Arizona where it was purchased as a new. The service department acknowledged this was a common problem and that they replace a lot of the fuel pumps due to nipple cracks but Volkswagen does not recognize this as a recall or safety issue despite a recall notice for Golfs manufactured the same year with the same safety issue as my vehicle. The fuel line tension caused the nipple to crack off. Volkswagen refused to repair this as a defect. The old part is available.
The contact owns a 2001 Volkswagen Golf. The contact smelled gas fumes inside the vehicle. The contact lifted up the rear seat and uncovered the access cover to the fuel system. He noticed fuel spillage on the fuel tank due to a leak in the fuel line. The contact cleaned up the spill with a rag. When the vehicle was restarted, the fuel spilled onto the ground. The current mileage is 150,000 and failure mileage was 120,000.
- Bakersfield , CA, USA
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- Phoenix, AZ, USA