This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
VW dealer performed 2nd required timing belt/water pump change at 154626 miles, 5400 earlier than required, at approx 183600 miles, 30K miles later water pump failed upon removal of water pump found plastic impeller slipping / not attached to metal drive shaft. As a result of the failed water pump, the engine over heated. Due to defect history did not install new VW manufactured water pump, plastic/composite impeller, . required an aftermarket oem built water pump, with metal impeller assembly to be installed on vehicle. The removed damage water pump is available for inspection.
The dealership sold me a vehicle with the knowledge that it has problems with oil leaks and oil consumption (as well as other problems) experienced with the previous owner. I returned the vehicle for servicing 4 days after purchased and have made 8 repair attempts. The vehicle will be returned, for the second time, to the dealership and resold to another unsuspecting person unless it is properly noted to autocheck and carfax that it is a lemon and has been bought back twice.
- Valley Village, CA, USA
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- Detroit , MI, USA