This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Volkswagen Golf. While driving approximately 60 mph on normal road conditions, the engine experienced low power, rough idling, and hesitation. The check engine and air bag warning indicators illuminated on the instrument panel. The indicators remained lit until the engine was turned off. The vehicle was taken to an independent mechanic, who stated that the failures were related to the coil pack. The vehicle was repaired. On two separate occasions after the repair, the vehicle was taken to an authorized dealer for identical failures with no resolutions. The vehicle currently is inoperable and has not been repaired for the malfunction. The failure mileage was 90,000 and current mileage was 150,000.
The engine check light went on, I had two hoses replaced, and was told nothing else was wrong with the car. However, a day later, the light went back on. I was told the air filter needed cleaning and all was well. A day after that, the light went on again, and the car was having problems at ignition, it was stalling and just turned off. This time I was told it needed an ignition coil. That was fixed. As I was driving home, the check engine light went on again! the next morning before the dealer opened, I tried turning on the car, and now had a second light the epc (electronic control panel). The car turned on, but gears and the whole system was down, and I couldn't even switch gears. That was hard to get it on a tow truck to drive it back to the dealer. That was replaced, and at that point I was told of a recall that was issued for the car, so it stayed at the dealer to repair the recall. A recall I was never told about, by mail or otherwise, although I have not moved in 2 years, and prior to that I lived with my parents. Anything sent to me to either address, does get to me. After the recall was fixed, the engine light went on again. The car has been in and out of the shop for over 2 weeks and they can't figure out was is wrong with it.
Turn signals stopped working. They do not come on at all. Consumer contacted the manufacturer and there were no recalls. The check light illuminated due to a leaking recirculation valve.
Car consumes too much oil. Oil consumption test in progress from manufacturer. 3rd time with test. I've taken my car to the manufacturer 3 times and they tell me that they need to do the test 3 times in order to guarantee there's something wrong. The car just eats up oil like crazy and it only has 39K miles.
- San Jose, CA, USA
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- Lowell, MA, USA