This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The first time the middle rear seat belt was used it got jammed in the out position and would not retract. This was in October of 2005. Pulling hard several times released it so that it would retract back into the seat. In July of 2006 the seat belt got stuck again but this time after the rear seat was lowered. The jammed seat belt is preventing the returning the rear seat back to an upright position. These are the only times that this seat belt has been used since purchase. VW refuses to admit that the part was defective from the start. Since it got jammed on the first attempt to use it, I say it was defective. Now the safety belt is still jammed and I can't raise the rear seat.
- Lexington, MA, USA
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- Lexington, MA, USA