This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2000 Volkswagen Golf gti was brought in for service for a strong gasoline odor inside the passenger compartment. There exists a recall on this model for a problem with the fuel pump cracking due to a design fault. This recall was not honored because the vehicle was purchased in Mexico. Volkswagen of America doesn't deal with any vehicles not purchased in the United States or Canada nor do they attempt to deal with any other segment of Volkswagen worldwide.
High pressure side nipple, exiting fuel pump/sending unit assembly cracked, spraying underside of vehicle above fuel tank, below rear seats with fuel. This area is well protected from road debris and no impact damage is evident. Vehicle has not been in an accident of any kind, purchased new in Sept 2000.
The connector on the fuel pump cracked resulting in a fuel leak and a strong gas smell inside the car. The dealer mechanic where the part was purchased, reported that they have done 15 to 20 of these recently. The entire fuel pump had to be replaced. Nlm
- North Reading, MA, USA
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- Plano, TX, USA