This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Recall repair work was performed on vehicle, consumer was charged $313.63 and repairs were half completed. Since it was a recall, the work performed was suppose to be free of charge. The dealer only performed half the work and left a broken part in the door which had to be removed by taking the door apart again. They refused to refund the $313.63 and repair the passenger side door which was part of the recall. They only fixed the driver door. Consumer would like the monies reimbursed plus an addition $313.63 for have the repairs completed at another dealer. The consumer also requested a life-time warranty on the work O'brien already did, $50. Per day for the two days the consumer had no vehicle, mailing and copying cost.
Consumer states that the plastic connectors which keep the side door windows in place are breaking and causes the windows to drop down inside the doors. Problem has been repaired four times. Feel free to provide any further information.
When window regulator fails, the window drops in the door. If driving in rain or -20 degrees weather, it becomes a safety hazard. I'd like to see a recall soon on this.
Window regulator has broken 4 times, 3 on the driver's side & 1 on the passenger's side. Air conditioning compressor has broken as well on a 2 year old car purchased as new! Volkswagen has refused to pay or help with any of the costs of said parts
A D V E R T I S E M E N T S
- Champaign, IL, USA