This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Door lock cylinder- separated from inner assembly, #2. while in hyway traffic, radio failed, followed by, in approximately 10 seconds, engine cutting off ( fuel/water guage functioned), coasted to roadside. Attempted to start engine, acted as if battery dead. After 1 hour wait, attempted to restart engine, starter turned slowly but did not start engine. However, standard alarm system sounded. I turned of alarm by inserting key in door (standard procedure). Tow truck gave boost at battery. Vehicle immediately started. The battery low power thing, occurred about two weeks prior, in VW dealer's customer pick up area, after dealer had replaced a headlight fuse/ aligned headlights/wheels. When alarm went off and starter did not turn over engine, service manager immediately arrived w/booster unit and started car. He said battery probably got low from technician holding down brake pedal for extended period of time" duh" I did not think anything more about problem at the time(denial). Problem H.
Check engine light on constantly, failed oxygen sensor twice. Door lock literally fell out of door and left hole, was replaced. Stereo display faded over life of car (3.5yrs) until now unreadable. Cannot be fixed must be replaced. Car not under warranty anymore.
- Bloomfield, NJ, USA
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- Stone Mountain, GA, USA