This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Volkswagen Gti. He could hear a buzzing noise between 2000 RPM and 3000 RPM when the engine is started and the noise continues all during driving. The vehicle was taken numerous times to the dealer where he was told that was normal for the vehicle to make noise and that is part of the design to enhance the sound within the vehicle. The manufacturer also stated the same information, stating that the sound was normal. The failure mileage was approximately 10 and the current mileage was 8,800. Updated 11/16/10 the consumer stated VW did acknowledge the issue. The consumer stated the fix is only temporary and there is still a rattle in the engine. Updated 11/24/10 the consumer stated he took his vehicle to the dealer to have the technical bulletin performed. The dealer kept the vehicle for five days. He stated, at first it seemed as though the noise had all but disappeared, but it only lasted a couple of days. Updated 01/13/11
The contact owns 2010 Volkswagen Gti. The contact stated he lost the ability to accelerate at highway speed. As he was driving there was a big clunky sound and the vehicle slows down but did not come to a complete stop. He had taken the vehicle to the dealer at least three times but they were unable to identify the failure. The Volkswagen manufacturer was called and a claim was filed. The failure mileage was 4,500.
- Dallas, TX, USA
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- Lemont, IL, USA