This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Volkswagen GTI. The contact stated while driving at various speeds, the check engine warning light illuminated and the vehicle started jerking and failed to properly accelerate while depressing the accelerator pedal. The vehicle was examined by an independent mechanic who diagnosed that the intake manifold was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 67,000.
During moderate acceleration, engine cuts power, epc light and check engine light comes on. Vehicle goes into limp mode, and engine will not turn more than 3000 RPM, and has no power to accelerate. Engine develops misfires and idles very roughly. Engine may stall. Turning key off and back on does not remedy the problem. Disconnecting the battery will turn the epc and check engine lights off, but under next moderate acceleration, epc and check engine lights come back on, and problems come back. Check engine dtc codes range from misfires to system too lean and air intake leaks, and for accelerator/throttle position sensor B malfunctions. These problems have happened multiple times in traffic on the interstate and in the city. The vehicle has stalled at stop signs and traffic lights. It has also stalled during acceleration. This problem started happening on August 6th 2019 and has continued to happen.
While driving the steering wheel, gas pedal and engine will studder and cause epc light to come on with check engine light. Turning off the car and turning back on will sometimes correct problem but will come back shortly after. Car will not accelerate without stalling out. Almost like the computers forgot how to accelerate the car and use the engine. Car was getting onto highway when this happened but does happen during regular driving. Car jumps and studders and the engine wants to shut down since it cant accelerate or shift higher, rpms go down to point of car stalling.
Car overheated and broke down on route 95 in Virginia due to a defective water pump. This is the third water pump in less than 3 years and 6332 miles that has gone bad in this vehicle. The currently has 28314 miles. The first water pump failed 11-20-15 with 21982 miles. The second pump failed 2-27-16 with 22767 miles. The third pump failed 3-27-18 with 28314 miles. There is no reason for water pump failures this frequently. All service was done at Volkswagen of fredericksburg 540-898-1600.
Have a Gti where there is a known issue with the timing chain tensioner failing. VW recommends replacement of these parts which cost over $1300. There is a service bulletin for this issue. And of course VW knowing this was a problem changed the design in newer cars.
- Lincoln, NE, USA
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Vehicle was purchased from a Volkswagen dealer with 61557 miles and maintained through service at dealership including regular oil changes. Less than two years later, at roughly 106,000 miles the timing chain tensioner failed randomly while driving resulting in valve damage and ultimately full engine failure. Vehicle was coming out of a turn at approximately 24 mph, safely in 3rd gear, and failed about 2 seconds after throttle was applied. No possible warning from VW or their service techs and no scheduled maintenance interval for this part. Had this happened in a more traffic filled area, there may have been a very high chance of a collision or other safety concern.
The timing chain tensioner slipped and blew the cams. The clutch was also bad. Every person I talked to when I had to buy a new engine knew that VW Gti or golfs had this notorious issue. We had only owned the car for 9 months and had to buy an entire new engine because of this problem that everyone in the car industry knew about already.
Around 40-50,000 miles, the VW golf Gti usually has runner flap actuator/intake manifold failure. This is common on all VW Gtis. This failure usually occurs just after the VW warranty expires on the car. VW has made a 2017 upgrade manifold to fix this problem but they refuse to recall their crappy cars in order to fix this known problem. Owners are getting stuck with a $1000-$2000 repair bill to fix this problem.
I was driving in traffic when the engine started to run rough and loud. I had to pull over and turn it off. When trying to turn it back on it started up and continued to run rough. I had the vehicle towed to the shop. When they looked at it they told me the engine needed to be replaced due to the timing chain tensioner failing. When I asked about when I was supposed to have this service done they told me its not listed in the owners manuel or at any service interval up to this point. The part is not on any list of service for the car yet failed at 93K miles. VW should issue a recall for this problem because they didn't report it to me as something that could break. I was told when I bought the car that the timing chain and tensioner should last the life of the vehicle which should be much higher then 93K. This is a common issue in all VW tsi engines and can happen as early as 40K, VW needs to fix this and warn existing customers.
Vehicle was stationary and parked. It would not start. The engine tried to turn over but would not stay running. It was taken to a Volkswagen dealer service department for diagnosis. The result is a timing chain tensioner failure and very large $2200 repair fee with the potential for a significant rebuild of the engine if more damage is found. After some research it appears that this is a known design issue with the tensioner part and there is a technical service bulletin (tsb 1512-01) issued for it but no recall. It is very like to occur for all Volkswagen models with the 2.0 tsi engine produced between 2008-2013. This could have been life threatening if the failure had occurred while the vehicle was in motion, especially at higher speeds.
Timing chain tensioner failure - the car was parked for the night. In the morning I went to start it. I would not start. There were no lights or error codes. Towed to the dealership. The dealership stated zero compression and bent valves. They stated I need a new engine. $7400 called VW of american. They offered no help what so ever. Volkswagen of America just keeps stating the car was out of warranty. There is a tsb, multiple complaints on the internet regarding tiguans, Gti's and passats. This engine has had this problem happening for years from 2008 to 2013 VW will not accept any responsibility.
The car sputtered, shook, and made an awful sound similar to a ton of marbles in a drier machine. The timing chain went at roughly 82,000 miles. According to VW literature they stated that the reason they went back to a timing chain is that it is a lifetime, nonserviceable part. The timing chain going on an interference type engine destroyed my engine to the order of almost $4000. VW did not want to assist with anything.
We purchased and we were servicing our VW Gti 2010 at autobarn mt. Prospect/il. In the last 2 years we replaced all ignition coils at different time intervals and twice for cylinder #2. there are actually multiple issues here. First, this kind of problem can easily generate an accident, if one ignition coil fails at the wrong time and the wrong place (when passing or driving on a mountain road). Second, the ignition coils are poorly designed and they go bad way too fast making the car undriveable. Costly towing was required almost every time. Third, the VW dealership should advise customers to replace all coils in the same time at the first sign of trouble. Instead they choose to replace them one by one, charging between $180 and $220 every time just for labor, when the part itself costs just $32 and the level of difficulty for this task is very low.
I was told that the ignition coil should last up until 100K mileage and this gave out at 65K and caused engine misfiring and almost engine failure. Volkswagen has similar recalls for their ignition coils and I think the 2010 VW Gti should be included. Thank you.
Vehicle was running very rough. Hard to start. Had it towed to North penn VW. They diagnosed it as a defective timing chain tensioner. Two managers and a tech said the part failed and it should not have. They said it was of no fault of my own. They suggested I contact VW since it was a defective part. I did and they said they would not be able to help me since it out of warranty. It is a known problem on all 2010 VW's. the dealership admitted it and there is a service bulletin(tsb) addressing the exact part.
The contact owns a 2010 Volkswagen Gti. The contact stated that the check engine warning lamp illuminated and the engine started to shudder and misfired. The vehicle was taken to the dealer where the technician diagnosed that the intake manifold needed to be replaced and all of the valves needed to be clean. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 63,000. The current mileage was 64,000.
A D V E R T I S E M E N T S
- Lake Orion, MI, USA