One of the hid headlamp stopped working causing the bulb fail warning light on the dash to be illuminated. I went to the auto parts store and bought a new bulb. Upon removal of the bulb access cover I found that all the insulation on allof the wiring in the headlight unit to have disintegrated causing the bare wires to touch and short out. I then inspected the other side of the vehicle and found the exact same condition. Upon contacting the dealer I was told that as the car was out of warranty I would have to purchase two new headlamp units at a cost of $500 per unit. I then contacted vwofa ( customer care ref #[xxx]) only to be told that again being out of warranty it was my responsibility to incur the repair costs. As the vehicle only has 60K and this is not only a safety issue but potentially hazardous and a manufacturing defect please investigate. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Longwood, FL, USA

Takata recall my Volkswagen has many problems that I believe are factory defects. Starting with the airbag fault warning that comes on as soon as I start the vehicle. Then itstarted loosing coolant to tbe point that K was having to pull over every 30-50 miles to put more. And this only happens when the engin has been running for about 5 mins. Then the check coolant comes on and shortly after it says check oil pressure turn off engine. Ive had to put more work into this car than what its worth. The headlights turn off randomly the brights dont work or while im driving one will turn off or both at the same time and this happens anywhere if my car is in motion.. the image below that shows the radiator connector that has kb weld on it because my engine got so hot that the top hose broke off causing a domino effect of problems anlong with costly repairs.

- Pueblo, CO, USA