This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Despite regular maintenance, the cam follower and cam of my VW 2.0T fsi engine failed in under 40K miles. This resulted in fuel cuts and power drop offs. A very dangerous combination when merging onto a highway. These items were replaced under warranty, but would have cost me nearly $1400 to repair if they weren't covered.
We purchased the vehicle just about three months ago with 146 miles on it. Now has just over 2400 miles. My husband was driving in 3rd gear and went to shift into 4th, a pop sound was heard. He delayed for a moment and then went into 4th gear. Once he did the engine started clinging. He had the car towed to the dealer. They say it is not covered due to extended redline. Yet my husband was only at 5000 rpms when it happened. The check engine light nor any other indicator ever came on after it happened. Since the car had 146 miles on it when we bought it, I think the damage to the vehicle was done prior to our purchase. However I have no way to prove it. They will not cover the damage on the vehicle under the warranty. I have contacted Volkswagen of America, they said I needed to have the engine torn down, and if they find it to be a driver's error, then we will have to pay for the tear down and the repairs.
- Williamsburg, VA, USA
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- Bethesda, MD, USA