This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Stock driver-side mirror fell out of mirror housing as I was driving down the highway with my windows down. Glass exploded as it hit my car and debris was sent into the passenger compartment. The event was very loud and startling. Some of the debris hit my face. Large piece of glass found in rear seat. Drivers immediately behind me swerved due to flying debris. There are deep gouges and cuts in the driver side door from the impact of the mirror and debris. The debris had enough energy to penetrate both the clear coat and paint. Glass mirror looks to have failed due to the adhesive backing holding the mirror onto its plastic casing failed. Filed a report with VW of America to explain incident. So far they have not taken action and have only responded by having the incident "documented internally". exploding glass entering the passenger compartment can potentially get into the driver's eyes and cause a life-threatening situation. Flying debris caused by failed adhesives holding on the mirror can cause accidents for other drivers on the road. Not having a mirror can also lead to impaired situational awareness which may lead to accidents.
The contact owns a 2006 Volkswagen Gti. The contact stated that the roof headliner was falling down. The vehicle was taken to the dealer who diagnosed that the adhesive on the headliner was failing. As a result, the headliner needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. The vehicle was not repaired. The failure mileage was 100,000 and the current mileage was 120,000.
- St. Petersburg, FL, USA
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- Renton, WA, USA