This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My clutch failed prematurely because of a defective dual mass flywheel. VW maintains that clutch failed as a result of poor driving skills. Dual mass flywheel in this vehicle collects too much oil and silicone due to poor product design. This buildup causes the clutch to overheat and prematurely wear. VW refuses to replace flywheel and clutch, which they state is not covered by the warranty. The flywheel should be replaced under warranty because of its faulty design, and the clutch should be replaced as a result of the poorly made flywheel.
- Atlanta, GA, USA
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- Atlanta, GA, USA