This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ignition switch has failed three times. Failure of ignition switch prevents normal functioning of many electrical systems. This problem is a fire hazard. Overheating of the switch assembly melts plastic housing and damages insulation and conductor of wires connected to the switch. Problem only occurs when driving lights (I.e. headlamp switch pulled out) are on. No problem occurs with driving lights off. Problem may be caused by inadequate switch design. Dealer solution was to replace entire dash wiring harness, which was unacceptable due to cost. Owner repaired damaged wire with Volkswagen repair kit and replaced ignition switch, and no longer uses driving lights. Photos of failed switch available.
While driving vehicle stalled. Consumer restarted vehicle, and drove it to the dealer for inspection. Mechanic determined that a wire burnt out from the ignition switch, and mechanic replaced the wire. Consumer informed the mechanic that the problem occurred more than once.
- San Francisco, CA, USA
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- Birmingham, AL, USA