This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Volkswagen Eurovan. While driving at 30 mph the vehicle stalled. The contact stated that this failure occurred on several occasions. Also, the contact stated that the generator and battery indicators remained illuminated on the instrument panel. On February 23, 2006, the engine fan was repaired on the vehicle and cost the contact $977. The dealer stated that the contact needed to pay an additional $92 for the diagnostics of the generator. The contact was issued case # 60034264 by the manufacturer. The current mileage is 37,000 and failure mileage was 15,000.
I can not find the complaint where I already described a dangerous event which caused the engine to race, buck, lurch the car forward at an intersection, but please cross reference this information with the VIN number of the previous complaint. I have now provided more info about previous electrical and mechanical failures in this car. We believe it is unsafe to drive, a danger to us and the public at large. We want VW to take this car out of service and provide a replacement vehicle. Thank you for investigating. The car is presently in our possession and they have been unable to diagnose or fix the engine racing problem and electrical problems have plagued the car from the beginning!
- Wauwatosa, WI, USA
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- Elizabeth, NJ, USA