This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My kid pulled on his seat belt to fasten it, and the male latch came detached from the belt. The latch is made by TRW-automotive, the world's largest provider of seat belt systems. It has the following identification: 0006 5980 TRW. The seat belt that failed is a lap-belt only (center-seat). The latch consists of two sliding metal parts and a plastic cover. When the plastic cover breaks, the belt comes loose from the male latch. The seat belt can fail in a crash resulting in injury from the crash. I reported this to VW customer care, 800-822-8987. They entered it into their database, and told me to go to a VW dealer to get a repair.
- Midland, MI, USA
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- Midland, MI, USA